Poor service and Half Roadworthy Vehicles

Very poor service, I regret doing a trade in with this company. I gave them my car toyota starlet with in good condition with 2keys and everything in order. Firstly we had agreed on the time for picking up the car but on the day I had to wait for hours before they had it ready. The car polo gp 2021 was for a downgrade, but very filthy inside, had no spare key, 1 key which the remote was not working, no carpets, no service book, bettery problems, no windshield cleaner, backrest issues on the chair, epc light. I reported they took it for a week, gave me a very old Toyota yaris with ****roches as a courtesy car which I had to fight for as well, to sort it out but still it is not sorted. The manager Edwin told me to buy new bettery when I complained about it, he said they had tested everything it was in order so I must buy a new one on my own. . I need justice from these people and I will make sure that they sort out all these issues because I haven't even started paying for the car but already I have to buy new bettery, key, carpets. They failed to deliver the service I was looking for and I wouldn't advise anybody to buy a vehicle with these people. They are very bad.