Knysna Inn's "no refund policy" on rooms booked one month in advance is unacceptable.

BOOK AT YOUR OWN RISK. I booked and pre paid for 4 nights in September, exactly1 month in advance. However, with a full month to spare, I politely notified this establishment that I might cancel as I had been offered alternative accommodation for free. I was told that there was "no refund policy less than 60 days in advance". For the record, I have clear documentation of this response.

Is the assumption that people will shell out thousands then roll over quietly when told the funds are non refundable? You had 30 days at the time of cancellation to re-book the room, but demand to keep the full cost of the booking. How did we get to this point as a society, and how is this not a damning adverti*****t for anyone visiting the area???

I was initially willing to allow for a small reasonable cancellation fee, but after the response gaslighting me for pointing out how ********* it is to charge 100% fee for services not delivered, I am making it my duty to bring this to the attention of all potential consumers, business bureaus and legal bodies. BUYER BEWARE.