Printed Out Pictures Too Bright

On Saturday I went to Kodak in Chris Hani Mall(Mashudu) . I wanted to print an pictures so they directed me to a lady that was very rude to me .I asked her which device should I send the pictures to and she said are you in a rush with an attitude and proceeded to help me print the pictures but now she does not ask me how I want my pictures she made them very bright and it did not like them I was afraid to ask them to redo because they're rude.