Poor service

I requested a quote for an elevator for our house two months ago on the Company's website. One of the agents (Sean ) phoned me 3 weeks ago. He is working at the Pretoria branch. I explained to him exactly what we need and he promised to send me a quote.<br> <br> Three weeks later and I am still waiting. Not sure how to rate the service. It is obvious that this company are not interested in doing business.<br> <br> Did find an alternative company in the meantime and had no issues with their service.