KP Set Design

Brides - spare yourself the unnecessary tears and stress

Working with this company was the worst experience of my life. This was my experience working with them to plan 2 events: 1. I was first told that part of my decor had to be done with fresh flowers, as Sabashni "doesn't cut her silk flowers" 2. She then proceeded to force her florist upon me - she communicated directly with the florist but there were crucial mistakes such as getting the date of my event wrong. 3. After receiving an exorbitant quote for flowers, I made further enquiries with Sabashni about whether it was necessary to use fresh flowers throughout all my decor, when she went on to contradict her original comment by saying that some of the flowers could be artificial (not silk flowers through, despite paying over R 100 000 for my decor for both events) 4. The amount charged for room lighting was marked up by at least 100% - a service provider specialising in lighting gave me more than what Sabashni wanted to charge me for just lighting. 5. I changed a few centerpieces for my first function, which was discussed in a meeting with Sabashni. Despite having ample notice, she only delivered half of what was agreed upon and on the day of the event, proceeded to deny agreeing to supply the centerpieces we discussed. 6. Sabashni took forever to finalise my invoice, as she constantly made mistakes and/or omissions on my invoice after making a few small changes regarding centerpieces and flowers. She stressed me out to the point that I thought she would not complete my decor on the basis of non payment. 7. The decor I was provided with on the day of my first event was abysmal, despite Koogan Pillay being a prominent name in the industry. There were gaps in the room draping, and elements of the stage decor looked like they belonged in a landfill site. Such a prominent company with so many years of experience couldn't even be bothered to hide the base of the metal stands supporting the main structure on the stage, which looked like cardboard from the audience. 8. I later found out that the reason for the substandard decor for my first event was because Sabashni was busy with a bigger (and thus more expensive) event elsewhere. Clearly, the level of customer service received at KP Set Design depends on your bank balance 9. At my second event, Sabashni showed up with lighting that I no longer wanted from KP Set Design, a further show of unprofessionalism by her. Anybody who engages KP Set Design will have to work with Sabashni. Please don't be fooled by their marketing, there are other vendors who can supply you with similar decor without the unnecessary tears and frustration that invariably comes with working with Sabashni (unless you are spending millions on your decor, in which case customer service levels drastically improve).