Kristal Carpets
Claimed Business
|5|4 Reviews (last 12 months)|This business does not respond to reviews
Kristal Carpets
Claimed Business
|5
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Stretch N
1 reviews | Active since Jan 2020
28 May 2026, 11:02
Amazing Experience, Highly Recommended!
I was skeptical given the ****mers out there, but you won't go wrong with Kristal. Fantastic service: excellent communication, quick delivery ahead of scheduled date. Beautiful rug, better than the picture at a very competitive price. I will definitely order again. Thank you for the awesome service. Best regards, Jyothi Naidoo
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Stretch N
1 reviews | Active since Jan 2020
28 May 2026, 11:02
Amazing Experience, Highly Recommended!
I was skeptical given the ****mers out there, but you won't go wrong with Kristal. Fantastic service: excellent communication, quick delivery ahead of scheduled date. Beautiful rug, better than the picture at a very competitive price. I will definitely order again. Thank you for the awesome service. Best regards, Jyothi Naidoo
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Replies (0)ZE
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Marcia T
1 reviews | Active since Jan 2020
30 Aug 2024, 11:35
Kristal Carpets deserves a minus 10 , but alas- after almost an entire month, I am still praying for my refund.
After much back and forth with this ''business'', their admin hygiene is so messy that they have no clue on how to follow up on carpets return to do a credit refund. As per my previous post, communication is still lacking. They refunded one of the two purchased and it is now a constant fight for my credit on the last one owing to me. R2266.00 is an amount that they are not willing to honor? I WILL NEVER EVER DEAL with these companies starting a business in a new country and then messing people around who were honest and upfront with the purchase, but when incorrect goods are sent, they will not assist with the processing of refunding. They were quick on the ball with delivery, even quicker to collect, but once they have their goods back, or should i say it is still mine, but is now back in their hands, they do not want to refund you monies owing.
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Marcia T
1 reviews | Active since Jan 2020
30 Aug 2024, 11:35
Kristal Carpets deserves a minus 10 , but alas- after almost an entire month, I am still praying for my refund.
After much back and forth with this ''business'', their admin hygiene is so messy that they have no clue on how to follow up on carpets return to do a credit refund. As per my previous post, communication is still lacking. They refunded one of the two purchased and it is now a constant fight for my credit on the last one owing to me. R2266.00 is an amount that they are not willing to honor? I WILL NEVER EVER DEAL with these companies starting a business in a new country and then messing people around who were honest and upfront with the purchase, but when incorrect goods are sent, they will not assist with the processing of refunding. They were quick on the ball with delivery, even quicker to collect, but once they have their goods back, or should i say it is still mine, but is now back in their hands, they do not want to refund you monies owing.
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Replies (0)MT
Marcia T
1 reviews | Active since Jan 2020
22 Aug 2024, 14:59
Be Warned of this Company!!
I purchased 2 x Carpets with Kristal Carpets online. I had tried for days to get hold of them and finally someone answered the Whatsapp Profile. They apologized for having all the incorrect details on their website and Instagram Profiles. ( It has to date still not been updated) Needless to say, I was able to return the Carpets with their assistance, and now they have gone quiet on me. They are once again not answering any messages on Whatsapp. They now have the carpets which I returned because they sent the incorrect colours and selection i made, I have paid them R6000,00. BE WARNED!! They are shady and sell inferior quality carpets as well. I reside in Cape Town and they are based in Johannesburg.
Helpful (0)
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Marcia T
1 reviews | Active since Jan 2020
22 Aug 2024, 14:59
Be Warned of this Company!!
I purchased 2 x Carpets with Kristal Carpets online. I had tried for days to get hold of them and finally someone answered the Whatsapp Profile. They apologized for having all the incorrect details on their website and Instagram Profiles. ( It has to date still not been updated) Needless to say, I was able to return the Carpets with their assistance, and now they have gone quiet on me. They are once again not answering any messages on Whatsapp. They now have the carpets which I returned because they sent the incorrect colours and selection i made, I have paid them R6000,00. BE WARNED!! They are shady and sell inferior quality carpets as well. I reside in Cape Town and they are based in Johannesburg.
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Replies (0)SL