Active since Nov 2024
Excellent and efficient service received from this store. I wanted to purchase an item via their online website. Made an enquiry via whatsapp first and the assistant was extremely helpful and polite. Item was delivered in less than 2 days. Will definitely recommend this store. #BlackFriday
Excellent story to but groceries from at very affordable rates #BlackFriday
Excellent and efficient service and delivery. Order was delivered to me in Durban by the next day. Carpet is very good quality at a reasonable price. #BlackFriday
Visited the clairwood main branch and the service was excellent. Staff are always ready to assist #BlackFriday
Makro Online is very useless. Its basically the same concept as buying from takealot but with zero efficiency and they are unorganized. Notifications of delivery only come through a fee days after delivered. Moreover, I purchased a freezer that was damaged. It took over 3 weeks to process the refund simply because their courier forgot to list it as delivered back to the warehouse. Somehow it was my problem. Recently, I bought 4 fans from their website which was from one of their retailers. The completely wrong item came. Again I have been experiencing issues with notifications and updates on my returned item. Basically, these were the only 2 times I purchased from them and never again.
I would like to write a review about The Mattress Warehouse I was assisted by Luelle over the phone for my online order. Exceptional service. Prompt responses and assistance. I initially went to the Durban branch to see the couch. Was assisted by Mthobisi. Even though I had only come to purchase a single mattress, he assisted me in the best possible manner and gave a very warm welcome. Would definitely recommend.
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