Kristal Carpets deserves a minus 10 , but alas- after almost an entire month, I am still praying for my refund.

After much back and forth with this ''business'', their admin hygiene is so messy that they have no clue on how to follow up on carpets return to do a credit refund. As per my previous post, communication is still lacking. They refunded one of the two purchased and it is now a constant fight for my credit on the last one owing to me. R2266.00 is an amount that they are not willing to honor? I WILL NEVER EVER DEAL with these companies starting a business in a new country and then messing people around who were honest and upfront with the purchase, but when incorrect goods are sent, they will not assist with the processing of refunding. They were quick on the ball with delivery, even quicker to collect, but once they have their goods back, or should i say it is still mine, but is now back in their hands, they do not want to refund you monies owing.