Never eat malva pudding there

We used to go there regularly but for the 3rd time today their malva pudding was old, stale, cold and very unpleasant. We have complained the first 2 times and got a sorry we will tell the chef. But again today. Will rather find a new family place. Also for Father's day today we treated my husband and son but the music was so loud that they ate and left. So no family time.