Fraudulent and bad attitude

<p>Fraudulent.  </p> <p>Looked for hotel accommodation. Made the booking through Hotels.com. Got the guarantee e-mail. Drove all the way there to find out it is a tent camp site. This after the e-mail confirmation used words like "room", 8 twin beds, etc. Even a picture with the chalet we thought we had booked.</p> <p> </p> <p>  The receptionist had a very bad attitude. The second sentence she used, whilst pointing her finger was "Do not argue with me" Then continued to blame us for not checking and managing our booking and said we had to deal with Hotels.com to get the issue resolved and that it was not her responsibility.</p> <p> </p> <p>Though one would also be accountable for actions by a third party on your behalf?</p> <p>Poor Poor.</p>