Kung Fu Kitchen
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Kung Fu Kitchen has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Kung Fu Kitchen across 62 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Had the most horrible meal from Kung fu kitchen Mall @Reds. Everything tasted awful. Pork chow mein had no pork and the chicken chow mein tasted like it was steamed noodles with no traces of anything else
1 reviews | Active since Jan 2020
I had the most horrifying experience at Kung Fu Chicken, and I feel obligated to warn others before they make the mistake of eating there. I ordered food from them, only to discover a ****roach in my meal while eating! This is absolutely disgusting and unacceptable. The fact that such a thing could happen raises serious concerns about their cleanliness and food safety standards. It makes me wonder what’s going on in their kitchen if pests are crawling into customers’ meals! To make matters worse, when I tried to raise the issue with them, they showed little to no concern. No apology, no accountability—just a dismissive attitude as if this was normal. No restaurant that values its customers should ever operate like this. I will never eat here again, and I strongly urge others to stay away unless they want to risk a similar experience. Health inspectors need to look into this place before someone gets seriously sick! Avoid Kung Fu Chicken at all costs!
1 reviews | Active since Jan 2020
I had the most horrifying experience at Kung Fu Chicken, and I feel obligated to warn others before they make the mistake of eating there. I ordered food from them, only to discover a ****roach in my meal while eating! This is absolutely disgusting and unacceptable. The fact that such a thing could happen raises serious concerns about their cleanliness and food safety standards. It makes me wonder what’s going on in their kitchen if pests are crawling into customers’ meals! To make matters worse, when I tried to raise the issue with them, they showed little to no concern. No apology, no accountability—just a dismissive attitude as if this was normal. No restaurant that values its customers should ever operate like this. I will never eat here again, and I strongly urge others to stay away unless they want to risk a similar experience. Health inspectors need to look into this place before someone gets seriously sick! Avoid Kung Fu Chicken at all costs!
1 reviews | Active since Jan 2020
The food we ordered today is not edible, it is really terrible and disappointing. We ordered previously many times food from kung fu kitchen and it was really delicious. I don't know what went wrong today, but I am certain I will never buy anything from them again. I cannot tell how horrible the food is.
1 reviews | Active since Jan 2020
The food we ordered today is not edible, it is really terrible and disappointing. We ordered previously many times food from kung fu kitchen and it was really delicious. I don't know what went wrong today, but I am certain I will never buy anything from them again. I cannot tell how horrible the food is.
1 reviews | Active since Jan 2020
Quick service and great prices at KFK Bedfordview. Waitress wasnt clued up on bringing us bowls and chopsticks though but resolved the issue quite quickly. Portions are good. Calamari in Black bean wasnt the black bean sauce I am fami**** with and the only disappointment however everything else was spot on and tasty.
1 reviews | Active since Jan 2020
Quick service and great prices at KFK Bedfordview. Waitress wasnt clued up on bringing us bowls and chopsticks though but resolved the issue quite quickly. Portions are good. Calamari in Black bean wasnt the black bean sauce I am fami**** with and the only disappointment however everything else was spot on and tasty.
1 reviews | Active since Jan 2020
Really good food but everytime we order it always takes more than an hour for it to be ready, even if you called beforehand to order and collect when they say it will be ready.
1 reviews | Active since Jan 2020
Really good food but everytime we order it always takes more than an hour for it to be ready, even if you called beforehand to order and collect when they say it will be ready.
1 reviews | Active since Jan 2020
So I felt like Chinese food today, went up to Columbine Square in Mondeor, ordered a assorted chow Mein got home to dish and wow the food had such a bad smell, the food tasted soapy and absolutely terrible, please do not buy your Chinese food from them waste of money
1 reviews | Active since Jan 2020
So I felt like Chinese food today, went up to Columbine Square in Mondeor, ordered a assorted chow Mein got home to dish and wow the food had such a bad smell, the food tasted soapy and absolutely terrible, please do not buy your Chinese food from them waste of money
1 reviews | Active since Jan 2020
I ordered a "Mixed Seafood Chow Faan" from Kung Fu Kitchen in Woodmead, which I had high expectations for based on the star rated reviews I saw on their Google page. The dish was supposed to include 4 pieces of calamari, 4 pieces of Kingklip, 2 pieces of prawns, and 2 pieces of crab sticks. Unfortunately, my order was missing several key components. Specifically, there were only 2 pieces of crab sticks, 1 prawn, and 1 piece of Kingklip. Additionally, the calamari and the remaining prawns and Kingklip were absent from the dish. I reached out to the store to address the issue, and the response from the staff was less than satisfactory. The lady who answered the phone informed me that I should call and inform them the next time I order if there are any issues. However, this response raises a concern about consistency and reliability in customer service. If the person who answered the phone on my next call is not the same as the one who provided the instructions, there is no guarantee that my concerns will be addressed appropriately. Effective customer service should involve clear communication and reliable resolutions, regardless of which staff member handles the issue. It would be beneficial for Kung Fu Kitchen to implement a more standardized approach to managing customer complaints and ensuring that orders are fulfilled accurately. In summary, while Kung Fu Kitchen has potential, the experience was marred by incomplete delivery and unsatisfactory customer service. I hope that the establishment takes this feedback into account to improve its service and ensure that all customers receive the quality they expect.
1 reviews | Active since Jan 2020
I ordered a "Mixed Seafood Chow Faan" from Kung Fu Kitchen in Woodmead, which I had high expectations for based on the star rated reviews I saw on their Google page. The dish was supposed to include 4 pieces of calamari, 4 pieces of Kingklip, 2 pieces of prawns, and 2 pieces of crab sticks. Unfortunately, my order was missing several key components. Specifically, there were only 2 pieces of crab sticks, 1 prawn, and 1 piece of Kingklip. Additionally, the calamari and the remaining prawns and Kingklip were absent from the dish. I reached out to the store to address the issue, and the response from the staff was less than satisfactory. The lady who answered the phone informed me that I should call and inform them the next time I order if there are any issues. However, this response raises a concern about consistency and reliability in customer service. If the person who answered the phone on my next call is not the same as the one who provided the instructions, there is no guarantee that my concerns will be addressed appropriately. Effective customer service should involve clear communication and reliable resolutions, regardless of which staff member handles the issue. It would be beneficial for Kung Fu Kitchen to implement a more standardized approach to managing customer complaints and ensuring that orders are fulfilled accurately. In summary, while Kung Fu Kitchen has potential, the experience was marred by incomplete delivery and unsatisfactory customer service. I hope that the establishment takes this feedback into account to improve its service and ensure that all customers receive the quality they expect.
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