I bought a pair of Kurt Geiger shoes, about a few months back, the quality of the laces was very poor, I took the shoes back to them, they only replaced the laces and now I am stuck with a pair of expensive shoes with broken laces

I bought a pair of Kurt Geiger shoes, about a few months back, the quality of the laces was very poor, I took the shoes back to them, they only replaced the laces and now I am stuck with a pair of expensive shoes with broken laces. Their quality assurance team, is absolutely not on point.