

KwikHot Geysers
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2022
Worst service ever from Marcus. I bought an Elon heater from Plumblink, and he admitted it was a faulty first-version unit. He promised a replacement with a newer model known to work better. Later, they voided the warranty due to no COC or isolator—requirements not mentioned in the warranty docs. The unit has software issues, not physical damage. I offered to pay for repairs since I was testing it before buying 8 more units, but Marcus refused—they won’t even inspect it because it’s from a defective batch. Unacceptable. This is your product—stand by it. Sadly, many South Africans will waste money on this. Buy at your own risk
1 reviews | Active since Sept 2022
Worst service ever from Marcus. I bought an Elon heater from Plumblink, and he admitted it was a faulty first-version unit. He promised a replacement with a newer model known to work better. Later, they voided the warranty due to no COC or isolator—requirements not mentioned in the warranty docs. The unit has software issues, not physical damage. I offered to pay for repairs since I was testing it before buying 8 more units, but Marcus refused—they won’t even inspect it because it’s from a defective batch. Unacceptable. This is your product—stand by it. Sadly, many South Africans will waste money on this. Buy at your own risk
1 reviews | Active since Feb 2018
I bought and installed a Kwikhot 30Lt geyser in Jan, the geyser does not switch on. I called Kwikhot to please send out a technician as the geyser is still under warranty. They sent out their team and they told me the warranty was invalid as there was no push through mixer on the tap. This is garbage as this was not a requirement when my plumber installed it. Kwikhot recently added on this requirement to prevent them having to fulfil their obligation to repair a new geyser. Shame on you Kwikhot for deceiving your customers.
1 reviews | Active since Feb 2018
I bought and installed a Kwikhot 30Lt geyser in Jan, the geyser does not switch on. I called Kwikhot to please send out a technician as the geyser is still under warranty. They sent out their team and they told me the warranty was invalid as there was no push through mixer on the tap. This is garbage as this was not a requirement when my plumber installed it. Kwikhot recently added on this requirement to prevent them having to fulfil their obligation to repair a new geyser. Shame on you Kwikhot for deceiving your customers.
Hellopeter has tracked KwikHot Geysers across 14 reviews. KwikHot Geysers hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used KwikHot Geysers? Write a review to help others decide.
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