No service

Good day. After being years with this website supplier I am now glad to not use their service anymore. From agents who is unhelpful to IT personel who clearly dont know how to do their job. As i did change stuff on my website they couldnt help me with what i wanted to do or didnt understand what needs to be done. (Email and phone number changed) long story short i told them i will start making payment again. Then they go and deduct more money more than what they were supposed to then the debit order didnt go thru and i have to pay extra fees(!). The email they used for notifications only the very rude and unhelpful lady told me its my responsibility (!) will know where she got that one as my email is and was still the same from day 1. They cancelled my website but now but use it for their own private advertising station. So in short services up to ****.