Bad Experience - ****my

I assisted my partner in using their services. We confirmed with them before making payment however our booking was cancelled 3 hours after the payment claiming that there were no trucks available for the next day. It then became a chasing game of getting our refund were we were ignored and told lies by Oscar and Buyiswa. Only after involving a lawyer and the whole family calling Oscar the owner, he eventually paid back the money. 10 days after cancellation. We believed in this company so much, and it's unfortunate that they acted so unprofessionally.