No Service

Having previously eaten at La Rocca, my son and I visiting Cape Town from Kimberley, drove from Cape Town CBD to Canal Walk on Wednesday (27 March 2024) to have supper. Service was non existent. Waited at the entrance for about 10 minutes and we were totally ignored. We eventually went in by ourselves and stood at the counter for a few more minutes while being ignored once more by a staff member (Kenneth) that was way to busy getting cutlery together. I then asked the for the manager / owners number which he refused to divulge. I then expressed my dissatisfaction with another gentleman and walked out. On my way out, the general manager approached us and apologised. If only that apology could have filled our tummies, it would have been accepted.