It is not fair treatment

It's sad how people wait all day at the labour law office in Bellville waiting to be helped they only help a certain amount of people and the rest has to go home and come the next day again ,people are using money to get there only to be sent home and having to wait again my wife has been there 3times without being informed of how far he claims are and she is pregnant the staff has sat and done nothing within the time of loadshedding and when the electricity has gone back up they have taken a break this is a shame because what can be done in two hours is a lot. I am disgusted with how the service works at this place because these people also have homes and families to care for but have to sit outside the entire day in a line waiting to be helped but only to be told to turn back they are not given a number to allocate that they may come the next day and be helped or any other better way of organized form to assure that they will not be standing in a line for nothing. This is only my opinion on the services being rendered.