Laduma hardware Dennilton

The service at Laduma Hardware Dennilton has been appalling, Yesterday I went and quotation and when it was time to pay they said that they won't be able to deliver the goods for a long time which meant that I had to go to another hardware, this afternoon at 11h30 I went to buy paint which took about an hour to finish the whole transaction. When I asked the sales assistants why it took that long no one responded, the Admin manager by the name of Gloria looked at me like I had leprosy. As someone who has started a big project, it means I have to frequent the store but that may not be possible with the current service being offered. Please fix your store