Lai Lai Garden
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Yesterday , Monday 12th May, my Finance and I decided to have lunch at Lai Lai Gardens. The service and attitude from the 2 Chinese ladies serving us was appalling. I don't know if it was because we are not Chinese that they gave us such rude treatment, but we are paying customers and surely service should be standard. Our food was literally thrown on the table when the Dim Sum was served. Eventually we called a South African lady to assist us. She was polite and humble, when we paid and handed over the bill to her, Mei snatched it out of her hand, probably to claim the tip for herself which she surely did not deserve. This behaviour is atrocious and we will definitely never eat at Lai Lai Gardens again.
1 reviews | Active since Jan 2020
Yesterday , Monday 12th May, my Finance and I decided to have lunch at Lai Lai Gardens. The service and attitude from the 2 Chinese ladies serving us was appalling. I don't know if it was because we are not Chinese that they gave us such rude treatment, but we are paying customers and surely service should be standard. Our food was literally thrown on the table when the Dim Sum was served. Eventually we called a South African lady to assist us. She was polite and humble, when we paid and handed over the bill to her, Mei snatched it out of her hand, probably to claim the tip for herself which she surely did not deserve. This behaviour is atrocious and we will definitely never eat at Lai Lai Gardens again.