KP
Kuveshnie P
Active since Mar 2015
6
Reviews
0
Industries
Reviews
6 reviews34 months ago
Discovery is failing in the health Industry due to incompetence
Discovery is failing it’s members with its ineffective service delivery. They have not allocated premiums and are now threatening to stop my medical coverage. Furthermore they have hopelessly failed to refund me as per communication sent out from them on the amounts that need to be refunded. I have spent numerous amounts of my minutes and airtime trying to resolve this and no one gets back to me with a good explanation. A once sought after medical aid is no longer living up to its values
286 replies
124 months ago
FOOD POISOINING
Last night, Thursday 11/02/2015 my husband took me out for an early Valentines dinner and to celebrate our anniversary. I decided to order the lobster thermidor. Worst decision I have ever made. There was more mushrooms and cheese on the lobster , and it tasted horrific. I managed to eat the meat of the lobster and wasted everything else. while I was enjoying the music my tummy started cramping instantly, by the time I got home I was throwing up non stop. I had diarrhoea and severe stomach cramps that lasted the entire night. i know that Lobster was off, as well as my Husbands steak. it was so badly cooked even though he sent it back the first time, the second time it came out it made no difference. it seems on week nights Back of the Moon takes no pride in food standards, and this is very disappointing. I don't plan on ever putting myself through this again.
0 replies
131 months ago
TELKOM HAS CHEATED ME
Firstly when I took this contract the Telkom sales lady told me in order to get this device my account will be debited with R499. On the 9th May 2015 my account was indeed debited with R499 (Reference as per my bank statement TELKOM8TA MRA20150507001150509 ) I have emailed this numerous times to [Email Removed] with proof on my bank statement.<br> <br> When I contact the call centre they tell me the payment of R499 is not reflecting, can the incompetent department who debited my account make the payment reflect. Yesterday instead of pro-rata as they assure you, they debited my account with May and June's total of R1069. This should clearly be R1069 - R499 = R570<br> I have tried explaining this to them since Month end May 2015. I have called the call centre numerous times and firstly they are a bunch of incompetent people working there and secondly they tell you there is no reference numbers for the call. the only reference you should use is their name , time and date. what a stupid system. I honestly wish I never moved from my previous service provider. Telkom maybe cheaper in their devices but I rather pay Vodacom prices and get quality service, and assistance<br> <br>
76 replies
133 months ago
Terrible Attitude
Yesterday , Monday 12th May, my Finance and I decided to have lunch at Lai Lai Gardens. The service and attitude from the 2 Chinese ladies serving us was appalling. I don't know if it was because we are not Chinese that they gave us such rude treatment, but we are paying customers and surely service should be standard. Our food was literally thrown on the table when the Dim Sum was served. Eventually we called a South African lady to assist us. She was polite and humble, when we paid and handed over the bill to her, Mei snatched it out of her hand, probably to claim the tip for herself which she surely did not deserve. This behaviour is atrocious and we will definitely never eat at Lai Lai Gardens again.
0 replies
135 months ago
GIFT CARD LOST
I am highly pissed off with Markham's at the moment. If a gift card is purchased and then lost, please do not assume it is treated like money and cannot be claimed. Why is a gift card docket than issued? When I purchased my gift card on the 26/11/2014 I distinctly asked the cashier at Lenasia if the card is lost what can I do, and Lizzy informed me that I can use the Gift Card Docket and keep proof of payment. Today when I call in she informs me that she does not remember saying this and that it is treated as Money. Saturday at Markham's Southgate I got the same response as well as Monwabisi ,Basil and Tanya from customer services. Now Markham's, please kindly explain at the bottom of the receipt is a transaction number. Clearly this number can be entered onto the system, the vouchers purchased can be identified, and surely the one that has not been used can be cancelled and re-issued to me. It seems like a simple procedure that someone competent enough can perform. I am truly exasperated at the level of competency and service offered by Markham's.
76 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (66.66666666666667%)
1 Star
1 (16.666666666666668%)