Unprofessional, ********* setvice

Worst service , Pathethic !!!! unprofessional!!! Needed to an MRI , was contacted 1 day prior to service and emailed without clear instructions regarding emptying your bowels or getting a blood test. The staff need training to be have empathy to treat patients , people come to you , you are made to wait hours to be tested !! If your staff explain to the patients about the treatment and put their minds their minds at ease , it will go faster . Yesterday when I was there your reception staff was more interested in having s staff party , walking around with cake instead of see to the patients . Your staff need urgent help , I hope the management see this message snd the countless reviews refarding your service .