KP
Kuben P
Active since May 2015
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Unprofessional, ********* setvice
Worst service , Pathethic !!!! unprofessional!!! Needed to an MRI , was contacted 1 day prior to service and emailed without clear instructions regarding emptying your bowels or getting a blood test. The staff need training to be have empathy to treat patients , people come to you , you are made to wait hours to be tested !! If your staff explain to the patients about the treatment and put their minds their minds at ease , it will go faster . Yesterday when I was there your reception staff was more interested in having s staff party , walking around with cake instead of see to the patients . Your staff need urgent help , I hope the management see this message snd the countless reviews refarding your service .
0 replies
13 months ago
Vodacom Fibre -No Service , No Internet
Re : Vodacom Fibre I have a vodacom fibre line with Vodacom after changing my previous service provider , that was the biggest mistake that I made thinking that I was getting better . Presently I am off line for the past 25hrs due to a problem with their server , and absolutely no idea when they will be back on-line . This is a continuous issue weekly in the Durban North area . I totally understand that issues arise , but not communicating to your pay customers the updates os disgusting , yet you are happy to charge the full monthly fee without delivering a service . Biggest mistake I made changing to vodacom fibre . How many customers are paying the monthly premium without receiving the full service as per your contract , surely this is wrong .
2 replies
21 months ago
Worst service , please don't support this business , we deserve better !!!!!
They don't deserve even the 1 star . Builders Express Durban North . Visited their store today 24 Sep 24 to buy plumbing material , no staff to assist you or advise you , some are standing looking at their phones or merely watching you looking lost . This is the worst business and every-time I visit this store I experience the worst customer service . You have the products , but you don't have customer service , you can do so much better !!!!!
1 reply
23 months ago
Disgusting Service
Woolworths Financial Services : The worst level of service , the staff have no professionalism or business ethics , they dont have a clue or common sense . App**** for a woolworths black credit card . Received a message to say it declined , even though the Appication was approved . Received an sms to collect the card , which was done. Started using the card and made 3 deposits at a woolworths store but doesn't reflect in my account even though its more than 5 working days , nobody got a clue . App**** for a secondary card , no acknowledgment whatsoever , I'm not sure if my email was received .
0 replies
27 months ago
**** service
Worst Bank , please guys don’t fool people . My card expired today , I wasn’t advised or reminded unlike other banks . I was told to visit a pick & pay kiosk or any TFG group ( easily said than done ) I visited 2 pick & pays and a total sports , total sports knew nothing , pick pay was off line and the other didn’t have a kiosk . Tyme Bank you are a joke , get your act together. !!!!
1 reply
52 months ago
Disgusting Service
Called Mweb on Sunday to report my fibre line not working had to wait 35min until I got assisted to be told that the fault needs to escalated to Openserve with a turnaround time of 7-10days , in the meantime I had to close of my business as without internet cannot work . I am still required to pay the full amount of the service while no service is being delivered and more importantly for me waiting 7-10 days is just not acceptable , service is disgusting!!!!! It’s openserve but is Mweb happy to accept this from a service provider …Shame on you Mweb , Openserve !!!!
0 replies
56 months ago
Disgusting Service
I have an American Express Credit card for more than 25 years with Ned Bank , I needed to use my card recently and discovered that my card was blocked due to not being updated which is totally acceptable as I fully understand that according to FICA it’s a regulatory requirement . My irritation is that I was not contacted via sms , email or even a telephone call to advise me thereof yet you still want to charge me a monthly fee for the card yet you do not allow the use of your product . I have tried to contact Card Division without any success . After more than 25 years , I will close my account as my loyalty is not appreciated by a bank thats unprofessional and inefficient .
0 replies
78 months ago
Amazing Service .
I arrived home after my vacation to find my car battery flat , all it took was a call to Discovery Insurance , I spoke to a pleasant young lady by the name of Gugulethu Dhlalisa who got me sorted out in 30 minutes . She called me back in 5 minutes after my initial call to advise the company coming and how long , she called 30 min after to confirm that the job was done . Amazing service , I was blown away , she’s my hero for 2020 ....Thank you Discovery Insure .
1 reply
91 months ago
Bad service
Bad experience , signed up for a Fibre line and needed to upload documents which I did but needed the back of my ID , had I not called Vodacom Fibre I would not have known ,since then I was contacted by a manager who promised he’ll resolve this matter once I email the requested documents which I did but as of now two weeks later I’m still awaiting a response even though they acknowledge my email . The problem is that your different depts don’t speak to each other . I’m asking myself the question why am I changing my current service provider if I’m getting such shoddy servicdc
2 replies
129 months ago
Unreliable , inefficient, total rip off
My wife obtained an authoriisation from Discovery for the purchase of a prosthesis ( in writing ) , it required that she purchase the item herself and submit the claim to Discovery who would than reimburse her within 2 working days , this was done, unfortunately the supplier did not indicate the ICD code on the invoice . Discovery paid an amount of R900 instead of the actual amount of R6000 without even contacting us etc .<br> After quering this with Discovery , a new invoice was submitted to Discovery which was confirmed that it was received , my problem is that up until today we have not been paid for the claim despite us sending the new invoice more than 3 weeks ago and calling daily .The excuses you get is that it is being referred to a manager and every time you call you speak to a completely new person whom you need to explain the entire story to and than is told that he's going to refer it to his manager and I'm given a reference number every time I call .<br> The last excuse I got was that all managers were on a workshop and there was no one there to authorised my claim , I'm starting to getting the impression that Discovery Medical Aid intends frustrating their members .
1 reply
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (30%)
1 Star
6 (60%)