Lake Smit & Partners
Claimed Business
|2.3|6 Reviews (last 12 months)|This business does not respond to reviews
Lake Smit & Partners
Claimed Business
|2.3
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2.3|6 Reviews
Jul '25 - Jun '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceW
Werner
1 reviews | Active since Jan 2020
12 May 2026, 07:20
You have a shinning star in your business!
I am writing to formally recognise Anika Ruganath for her exceptional service. She is truly a shining star in your organisation. Anika’s passion, infectious energy, and friendly demeanor made my experience outstanding. People with her level of dedication are rare..she is a tremendous asset to your team.
Helpful (0)
|Replies (0)W
Werner
1 reviews | Active since Jan 2020
12 May 2026, 07:20
You have a shinning star in your business!
I am writing to formally recognise Anika Ruganath for her exceptional service. She is truly a shining star in your organisation. Anika’s passion, infectious energy, and friendly demeanor made my experience outstanding. People with her level of dedication are rare..she is a tremendous asset to your team.
0
Replies (0)KP
Kuben P
1 reviews | Active since Jan 2020
1 May 2026, 06:28
Unprofessional, ********* setvice
Worst service , Pathethic !!!! unprofessional!!! Needed to an MRI , was contacted 1 day prior to service and emailed without clear instructions regarding emptying your bowels or getting a blood test. The staff need training to be have empathy to treat patients , people come to you , you are made to wait hours to be tested !! If your staff explain to the patients about the treatment and put their minds their minds at ease , it will go faster . Yesterday when I was there your reception staff was more interested in having s staff party , walking around with cake instead of see to the patients . Your staff need urgent help , I hope the management see this message snd the countless reviews refarding your service .
Helpful (0)
|Replies (0)KP
Kuben P
1 reviews | Active since Jan 2020
1 May 2026, 06:28
Unprofessional, ********* setvice
Worst service , Pathethic !!!! unprofessional!!! Needed to an MRI , was contacted 1 day prior to service and emailed without clear instructions regarding emptying your bowels or getting a blood test. The staff need training to be have empathy to treat patients , people come to you , you are made to wait hours to be tested !! If your staff explain to the patients about the treatment and put their minds their minds at ease , it will go faster . Yesterday when I was there your reception staff was more interested in having s staff party , walking around with cake instead of see to the patients . Your staff need urgent help , I hope the management see this message snd the countless reviews refarding your service .
0
Replies (0)yR
SH
Siphiwe H
1 reviews | Active since Jan 2020
2 Dec 2025, 07:14
Lake Smit and partners abuse of power.
Lake Smit and partners did some tests in November 2023. They nearly made me loose my arm and i reported this to Lake Smit and partners soon after the incident. They assured me that the matter will be investigated but they did not. The next action is that the account which I queried with them now is with NSG attorneys without giving me any findings on their investigation. This is a highly irregular abuse of power and monopoly.
Helpful (0)
|Replies (0)SH
Siphiwe H
1 reviews | Active since Jan 2020
2 Dec 2025, 07:14
Lake Smit and partners abuse of power.
Lake Smit and partners did some tests in November 2023. They nearly made me loose my arm and i reported this to Lake Smit and partners soon after the incident. They assured me that the matter will be investigated but they did not. The next action is that the account which I queried with them now is with NSG attorneys without giving me any findings on their investigation. This is a highly irregular abuse of power and monopoly.
0
Replies (0)HB
Heidi B
1 reviews | Active since Jan 2020
28 Nov 2025, 08:17
Shocked By Unacceptable Behaviour
When my MRI co-payment telephone call came in from the Overport head office yesterday, I was then transferred to the Busamed Gateway Hospital branch to make arrangements for my MRI. I was informed telephonically that I could come in at any time to have it done, as no appointments are made. When I arrived at Busamed Gateway Hospital at 09h00 am to have my test, a female receptionist lambasted me for not arriving at a 07h30 am appointment time. I said no one had told me that I was to come in at 07h30, and I recounted my telephone call with the person the day before, regarding no appointments and arriving when available. The same receptionist then said that feedback goes against their company policy, intimating that I was lying in my feedback and understanding of the situation. I reject such unpleasant and unprofessional behaviour. I was then told to wait until 11h00 am for my appointment, and go and sit in the coffee shop, which I duly did. I was told to return at 10h30. I'd no sooner sat down and ordered a cup of tea, when I was told to return immediately for my test, as they were ready "now". I politely declined and said because I'd ordered tea, I would stick to the arrangements made earlier. This behaviour demonstrates a disregard for customary customer quality service, and again, I reject the bad treatment from this branch.
Helpful (0)
|Replies (0)HB
Heidi B
1 reviews | Active since Jan 2020
28 Nov 2025, 08:17
Shocked By Unacceptable Behaviour
When my MRI co-payment telephone call came in from the Overport head office yesterday, I was then transferred to the Busamed Gateway Hospital branch to make arrangements for my MRI. I was informed telephonically that I could come in at any time to have it done, as no appointments are made. When I arrived at Busamed Gateway Hospital at 09h00 am to have my test, a female receptionist lambasted me for not arriving at a 07h30 am appointment time. I said no one had told me that I was to come in at 07h30, and I recounted my telephone call with the person the day before, regarding no appointments and arriving when available. The same receptionist then said that feedback goes against their company policy, intimating that I was lying in my feedback and understanding of the situation. I reject such unpleasant and unprofessional behaviour. I was then told to wait until 11h00 am for my appointment, and go and sit in the coffee shop, which I duly did. I was told to return at 10h30. I'd no sooner sat down and ordered a cup of tea, when I was told to return immediately for my test, as they were ready "now". I politely declined and said because I'd ordered tea, I would stick to the arrangements made earlier. This behaviour demonstrates a disregard for customary customer quality service, and again, I reject the bad treatment from this branch.
0
Replies (0)SH