Unprofessional people

Unprofessional people answering calls, tell me I must say please before she will help me. Who does she think she is.

I did pay the Vermaak outstanding bill, but they never told me that there is costs that I must pay for there work.

Then they send you an sms again telling you in the sms its for your Vermaak account, dont lie, Vermaak is paid, say its the Landau acccount !!!!!!!!!!!!!!!!!!!!