LT
Landbase Trading Co. Ltd
Unclaimed Business
LT
Landbase Trading Co. Ltd
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDJ
Dallyn J
1 reviews | Active since Jan 2020
26 Jan 2023, 05:53
Forever Lost Lava Dragon Egg [ORDER #8899S115886]
Having placed an order 2022-11-30 12:35:51 and paying immediately in dollars at the then current exchange rate, I had bought (or so I thought) my dragon obsessed mother-in-law the perfect gift. Close to two months later and after constant checking and asking the support team at Knot Wood a.k.a. Landbase Trading Co. Ltd nothing is forthcoming or an honest response as to where my consignment is. A very brief summary: 2022-12-01 02:48:58 order processed 2022-12-03 02:41:43 shipment had left the sorting center 2022-12-05 02:25:23 shipment was in transit in the USA 2022-12-08 03:51:20 shipment arrived at the customs of USA 2022-12-11 04:43:46 shipment was being inspected at the customs of USA 2022-12-14 04:55:37 the shipment has been shipped to South Africa 2022-12-16 04:51:13 the shipment arrived at the customs of South Africa 2022-12-19 04:32:29 the shipment was declared at the customs of South Africa 2022-12-21 04:57:16 arrived Shipping Partner Facility in the South Africa 2022-12-24 04:47:13 departed Shipping Partner Facility in the South Africa 2022-12-28 05:30:32 the shipment was in transit in the country of destination This is where the trail runs cold and the response on January 6, 2023, 4:47am was "We can't control the logistic speed, so we are sorry that we can't give you a specific time when the package will be delivered. But we insure you that we will try our best to contact the carrier and expedite your order." I have asked for an expedited replacement order and an honest response as to the anticipated delivery.
Helpful (0)
|Replies (0)DJ
Dallyn J
1 reviews | Active since Jan 2020
26 Jan 2023, 05:53
Forever Lost Lava Dragon Egg [ORDER #8899S115886]
Having placed an order 2022-11-30 12:35:51 and paying immediately in dollars at the then current exchange rate, I had bought (or so I thought) my dragon obsessed mother-in-law the perfect gift. Close to two months later and after constant checking and asking the support team at Knot Wood a.k.a. Landbase Trading Co. Ltd nothing is forthcoming or an honest response as to where my consignment is. A very brief summary: 2022-12-01 02:48:58 order processed 2022-12-03 02:41:43 shipment had left the sorting center 2022-12-05 02:25:23 shipment was in transit in the USA 2022-12-08 03:51:20 shipment arrived at the customs of USA 2022-12-11 04:43:46 shipment was being inspected at the customs of USA 2022-12-14 04:55:37 the shipment has been shipped to South Africa 2022-12-16 04:51:13 the shipment arrived at the customs of South Africa 2022-12-19 04:32:29 the shipment was declared at the customs of South Africa 2022-12-21 04:57:16 arrived Shipping Partner Facility in the South Africa 2022-12-24 04:47:13 departed Shipping Partner Facility in the South Africa 2022-12-28 05:30:32 the shipment was in transit in the country of destination This is where the trail runs cold and the response on January 6, 2023, 4:47am was "We can't control the logistic speed, so we are sorry that we can't give you a specific time when the package will be delivered. But we insure you that we will try our best to contact the carrier and expedite your order." I have asked for an expedited replacement order and an honest response as to the anticipated delivery.
0
Replies (0)CS
Caro S
1 reviews | Active since Jan 2020
17 Mar 2022, 10:12
No service
I bought three keyrings from this company 7 January, I paid for it and were told that delivery would be in 10 days. I have still not received my parcel, and every time I contact them, I am told to be patient I will get it, and it does not matter what the content of my mail to them is. the response stays the same. I am so frustrated, and I am unable to get hold of anyone,
Helpful (0)
|Replies (0)CS
Caro S
1 reviews | Active since Jan 2020
17 Mar 2022, 10:12
No service
I bought three keyrings from this company 7 January, I paid for it and were told that delivery would be in 10 days. I have still not received my parcel, and every time I contact them, I am told to be patient I will get it, and it does not matter what the content of my mail to them is. the response stays the same. I am so frustrated, and I am unable to get hold of anyone,
0
Replies (0)