LR
Land Rover Durban
Unclaimed Business
LR
Land Rover Durban
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mfanafuthi M
1 reviews | Active since Jan 2020
5 Jun 2023, 11:08
This kind of ******** act should be stopped plz
I went there to sort out my vehicle; It had a knocking sound in the engine. As you know the bmw SMG dealership is right next to the Land Rover dealership. So I drove pass bmw heading for land Rover dealership. I saw this person who look like a machenic. I wanted to know a straight entrance to Land Rover Dealership so pointed but the he made a prosal. He told how expensive it would to fix my car there might as well sell it. But there other option for is him to assist me because he works there as a machine and knows the very well. So I thought to myself mayb that a better option. I grew to know him as Ntatheli Xaba. So he came to see what is the car's problem and stated that it was mixing. So Him(Ntatheli Xaba) and his two friends will be able to work on the engine. So they took the car to their storage place. A week passed, he called to say an amount of R6000 was needed and a week later stated another R4500 is needed because the whole engine needs to be sorted. Then a month passed no responce. I called he stated it almost done again another month passed nothing. I used my tracker app to locate my vehicle. Parts where missing along with my money. I found out that he worked for German Spec before worked for Land Rover. Machenic Ntatheli Xaba from Land Rover Durban is a ********!
Helpful (0)
|Replies (0)MM
Mfanafuthi M
1 reviews | Active since Jan 2020
5 Jun 2023, 11:08
This kind of ******** act should be stopped plz
I went there to sort out my vehicle; It had a knocking sound in the engine. As you know the bmw SMG dealership is right next to the Land Rover dealership. So I drove pass bmw heading for land Rover dealership. I saw this person who look like a machenic. I wanted to know a straight entrance to Land Rover Dealership so pointed but the he made a prosal. He told how expensive it would to fix my car there might as well sell it. But there other option for is him to assist me because he works there as a machine and knows the very well. So I thought to myself mayb that a better option. I grew to know him as Ntatheli Xaba. So he came to see what is the car's problem and stated that it was mixing. So Him(Ntatheli Xaba) and his two friends will be able to work on the engine. So they took the car to their storage place. A week passed, he called to say an amount of R6000 was needed and a week later stated another R4500 is needed because the whole engine needs to be sorted. Then a month passed no responce. I called he stated it almost done again another month passed nothing. I used my tracker app to locate my vehicle. Parts where missing along with my money. I found out that he worked for German Spec before worked for Land Rover. Machenic Ntatheli Xaba from Land Rover Durban is a ********!
0
Replies (0)LA
Lloyd A
1 reviews | Active since Jan 2020
19 Aug 2021, 15:52
Land Rover /Jaguar Durban (don't give a Damn)
I took my 2015 Jaguar for a major service on 9th of July. The techinician apparently had a problem with faulty parts is what i was told when i got there at 16h30 to fetch the car but there will be a slight delay. I then waited till 18h15. I was given a courtesy ford eco sport eventually so that everyone could go home. Im still ok at this stage. The following weeks chaos prevailed and prevents Land Rover Jaguar opening their doors. The week that follows on tuesday the 20th my car is delivered but the central locking doesn't work. Im aware that the sticky passenger door locks manually but everything else works well and now my car is left unlocked. I called LR Jag Dbn and am told they aware it was working when I brought it in, it probably was just it's time to give up when it did under their watch, but they left a quote for around 3 and half grand for a new handle. Its in my car. I ask again, isnt it ur responsibility to take care of my vehicle when it's there and im told, we sorry, if u want that fixed you have to pay for it. I want nothing extra or for free, I just want my car back the way I gave it to you and serviced of co**** . Sorry nothing we can do, unless you pay for it. The manager will tell you the same thing. Pay for u damaging my car? I was getting no where. A few days later Customer service calls and asked me to rate Land rover Durban service. I say 9 out of 10 until their was the problem with my central locking that worked when i sent it in and doesn't work any longer so now 1 out of 10. The agent apologises and says on the recorded line that she will get someone to contact me within 24 hours. That was weeks ago and nothing. So thought let me vent on HP. I look after what I have and you dont give a damn Land Rover Durban. So so disappointed caus I love my car and my experience with LR Durban weakened my faith in the brand.
Helpful (0)
|Replies (0)LA
Lloyd A
1 reviews | Active since Jan 2020
19 Aug 2021, 15:52
Land Rover /Jaguar Durban (don't give a Damn)
I took my 2015 Jaguar for a major service on 9th of July. The techinician apparently had a problem with faulty parts is what i was told when i got there at 16h30 to fetch the car but there will be a slight delay. I then waited till 18h15. I was given a courtesy ford eco sport eventually so that everyone could go home. Im still ok at this stage. The following weeks chaos prevailed and prevents Land Rover Jaguar opening their doors. The week that follows on tuesday the 20th my car is delivered but the central locking doesn't work. Im aware that the sticky passenger door locks manually but everything else works well and now my car is left unlocked. I called LR Jag Dbn and am told they aware it was working when I brought it in, it probably was just it's time to give up when it did under their watch, but they left a quote for around 3 and half grand for a new handle. Its in my car. I ask again, isnt it ur responsibility to take care of my vehicle when it's there and im told, we sorry, if u want that fixed you have to pay for it. I want nothing extra or for free, I just want my car back the way I gave it to you and serviced of co**** . Sorry nothing we can do, unless you pay for it. The manager will tell you the same thing. Pay for u damaging my car? I was getting no where. A few days later Customer service calls and asked me to rate Land rover Durban service. I say 9 out of 10 until their was the problem with my central locking that worked when i sent it in and doesn't work any longer so now 1 out of 10. The agent apologises and says on the recorded line that she will get someone to contact me within 24 hours. That was weeks ago and nothing. So thought let me vent on HP. I look after what I have and you dont give a damn Land Rover Durban. So so disappointed caus I love my car and my experience with LR Durban weakened my faith in the brand.
0
Replies (0)JM
Janet M
1 reviews | Active since Jan 2020
20 Mar 2021, 16:25
Do not trade your vehicle with this dealership
Sold a vehicle to this dealership in 2014. Year on year our company is penalised with traffic infringements from this vehicle not being taken out of our name. We are assured each year that this has been sorted out , low & behold here we are 7 years later still battling to get Landrover to sort this out. We have presented the NPA with proof of purchase from Landrover Durban, but alas the plot thickens , this vehicle was infact exported to Zambia by Landrover Durban & we are expected to prove export of a vehicle we no longer own or exported. Landrover Durban Dealer Principal , quote per quote " Unfortunately I was not party to this deal done 6 years ago. I have done what I can." They will gladly take your orders , 7 cars in 15 years but will drop you like a hot cake . I hope someone reads this & changes their mind about using this dealership , its what they deserve from a disgraceful attitude to business & taking responsibility for their own issue.
Helpful (0)
|Replies (0)JM
Janet M
1 reviews | Active since Jan 2020
20 Mar 2021, 16:25
Do not trade your vehicle with this dealership
Sold a vehicle to this dealership in 2014. Year on year our company is penalised with traffic infringements from this vehicle not being taken out of our name. We are assured each year that this has been sorted out , low & behold here we are 7 years later still battling to get Landrover to sort this out. We have presented the NPA with proof of purchase from Landrover Durban, but alas the plot thickens , this vehicle was infact exported to Zambia by Landrover Durban & we are expected to prove export of a vehicle we no longer own or exported. Landrover Durban Dealer Principal , quote per quote " Unfortunately I was not party to this deal done 6 years ago. I have done what I can." They will gladly take your orders , 7 cars in 15 years but will drop you like a hot cake . I hope someone reads this & changes their mind about using this dealership , its what they deserve from a disgraceful attitude to business & taking responsibility for their own issue.
0
Replies (0)LJ
Lee-Anne Jestin
1 reviews | Active since Jan 2020
3 Jul 2020, 06:05
Complaints.
Landrover Durban service is absolutely shocking. Rather purchase elsewhere. I could write a page of complaints. They are so inefficient...there is no pre owned and post purchase service what's so ever. Will not get a car from there again. I thought buying from a reputable company like Landrover would be smooth running...complete opposite...2 other customers also complaining when I was there.
Helpful (0)
|Replies (0)LJ
Lee-Anne Jestin
1 reviews | Active since Jan 2020
3 Jul 2020, 06:05
Complaints.
Landrover Durban service is absolutely shocking. Rather purchase elsewhere. I could write a page of complaints. They are so inefficient...there is no pre owned and post purchase service what's so ever. Will not get a car from there again. I thought buying from a reputable company like Landrover would be smooth running...complete opposite...2 other customers also complaining when I was there.
0
Replies (0)