1 reviews | Active since Member
<p>When I ordered doors for my kitchen cupboards and cupboard structures for elsewhere, the structures were listed individually on the invoice so I could check them before paying. However, the cupboard doors were all listed together with one square meterage amount, which I obviously couldn't check. I paid assuming that my verbal instructions were adhered to. When the cupboard doors arrived, there were a whole lot of additional cupboard doors that I had never requested. They say I wasn't specific enough, whereas I say that they made a mistake. They agreed to take them back in order to sell them for me, as they couldn't refund me!!!!! I agreed because they said that they were a popular spec and would go quickly. It has now been almost a year and I am still waiting for even one door to have been sold. Shocking service. They should really update their system so that cleints can see what their sales agents are capturing. Why should the client pay for items that they don't want without any way of checking?</p>
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