TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They sent me a glue for individual lashes. The glue is not drying out. My clients are complaining with lashes falling out and the glue fumes after days of application. I have sent them an email with no response
1 reviews | Active since Jan 2020
They sent me a glue for individual lashes. The glue is not drying out. My clients are complaining with lashes falling out and the glue fumes after days of application. I have sent them an email with no response
1 reviews | Active since Jan 2020
<div>I ordered three D-curl lash tray’s from Lash Vegas. When they arrived I noticed that they were in actual fact C-Curl and not what I ordered. I sent an email asking how we can resolve this issue and I got a call from them saying that it was a clearance item and that their other products are high quality. On the site it still said high quality for the one I ordered. I then asked the lady if they can just give my money back as I already have C-curl in stock, then they can collect their products. She then started shouting at me and basically said that I am a cheap skate and that I force my clients to use d-curl only. It was very disrespectful and I will never ever order anything from them again thanks to this situation. I explained that it was my first time buying from them so I just wanted to try their products first before buying in bulk, but she kept on insulting me and my business (eventhough she has never even seen my work).</div>
1 reviews | Active since Jan 2020
<div>I ordered three D-curl lash tray’s from Lash Vegas. When they arrived I noticed that they were in actual fact C-Curl and not what I ordered. I sent an email asking how we can resolve this issue and I got a call from them saying that it was a clearance item and that their other products are high quality. On the site it still said high quality for the one I ordered. I then asked the lady if they can just give my money back as I already have C-curl in stock, then they can collect their products. She then started shouting at me and basically said that I am a cheap skate and that I force my clients to use d-curl only. It was very disrespectful and I will never ever order anything from them again thanks to this situation. I explained that it was my first time buying from them so I just wanted to try their products first before buying in bulk, but she kept on insulting me and my business (eventhough she has never even seen my work).</div>
1 reviews | Active since Jan 2020
These days it's difficult to find good products, let alone good service. I highly recommend LASH Vegas if you are on the lookout for a professional experience.
1 reviews | Active since Jan 2020
Hi, so I placed my order on the 20th of January paid shipping fee for the delivery of my package, its now the 24th and I still have no response as to when it will arrive. I phoned this morning and was told they will get back to me and find out where my parcel is. Here I am still waiting 6 hours later and no response. I tried calling as there business hours are from 09:30 to 16:00pm it goes straight to voice mail? not the best experience by far as this is my first time ordering from them.
1 reviews | Active since Jan 2020
Hi, so I placed my order on the 20th of January paid shipping fee for the delivery of my package, its now the 24th and I still have no response as to when it will arrive. I phoned this morning and was told they will get back to me and find out where my parcel is. Here I am still waiting 6 hours later and no response. I tried calling as there business hours are from 09:30 to 16:00pm it goes straight to voice mail? not the best experience by far as this is my first time ordering from them.
1 reviews | Active since Jan 2020
BEST service ever! Thank you Stacey for contacting me and helping me select the best products for my salon. My delivery was speedy as well as so beautifully presented. Thank you ! Happy client Https://www.lashvegas.co.za
1 reviews | Active since Jan 2020
BEST service ever! Thank you Stacey for contacting me and helping me select the best products for my salon. My delivery was speedy as well as so beautifully presented. Thank you ! Happy client Https://www.lashvegas.co.za
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