LK
Lazarus kia Centurion
Unclaimed Business
LK
Lazarus kia Centurion
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
100Very Likely
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZH
Zakhiyya H
1 reviews | Active since Jan 2020
8 Mar 2026, 08:23
Unprofessional Handling of a Basic Jetour Software Update
I had an extremely poor and frustrating experience with Lazarus Kia Centurion. I took my brand-new Jetour in for a simple software upgrade — a job that should take around 30 minutes. Instead, I spent nearly two hours at the dealership, only to be given what appears to be completely false information. Two staff members, Elnay and Marnus, told me the update could not be completed because the flash drive required a password linked to the vehicle’s VIN number, which they supposedly had to request from Jetour South Africa. I was told they would contact me once they received it. Weeks passed with no communication whatsoever. I eventually had to follow up myself, at which point Elnay admitted she had forgotten to get back to me. She then told me that the manager at Kia New Sales said they cannot perform the upgrade and that I should return to the dealer who sold me the vehicle. This explanation directly contradicts Jetour policy, which allows authorised service centres to perform these updates. The whole situation raises serious concerns about competence, transparency, and basic customer service at this dealership. To summarise: • I wasted two hours at the dealership for a 30-minute task. • I was given misleading information about a VIN-linked password. • The dealership never followed up as promised. • I had to chase them weeks later, only to be told they would not assist. For a customer bringing in a brand-new vehicle, this level of service is unacceptable. If this is how customers are treated for something as basic as a software update, I would strongly caution anyone considering using this dealership for Jetour servicing. Very disappointing experience.
Helpful (0)
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Zakhiyya H
1 reviews | Active since Jan 2020
8 Mar 2026, 08:23
Unprofessional Handling of a Basic Jetour Software Update
I had an extremely poor and frustrating experience with Lazarus Kia Centurion. I took my brand-new Jetour in for a simple software upgrade — a job that should take around 30 minutes. Instead, I spent nearly two hours at the dealership, only to be given what appears to be completely false information. Two staff members, Elnay and Marnus, told me the update could not be completed because the flash drive required a password linked to the vehicle’s VIN number, which they supposedly had to request from Jetour South Africa. I was told they would contact me once they received it. Weeks passed with no communication whatsoever. I eventually had to follow up myself, at which point Elnay admitted she had forgotten to get back to me. She then told me that the manager at Kia New Sales said they cannot perform the upgrade and that I should return to the dealer who sold me the vehicle. This explanation directly contradicts Jetour policy, which allows authorised service centres to perform these updates. The whole situation raises serious concerns about competence, transparency, and basic customer service at this dealership. To summarise: • I wasted two hours at the dealership for a 30-minute task. • I was given misleading information about a VIN-linked password. • The dealership never followed up as promised. • I had to chase them weeks later, only to be told they would not assist. For a customer bringing in a brand-new vehicle, this level of service is unacceptable. If this is how customers are treated for something as basic as a software update, I would strongly caution anyone considering using this dealership for Jetour servicing. Very disappointing experience.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Oct 2025, 11:28
hello - anyone out there that cares?
The sales service I got was great but I am being completely stonewaleld and ignored by the finance team who promised to sort out my insurace refund. Hoping someone monitors this and can get the dealer principal and or Peet to pay me the comission you withheld and are not entitled to and get me a contact at MFC to pay back my money. as you promised to do.
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Anonymous
1 reviews | Active since Jan 2020
29 Oct 2025, 11:28
hello - anyone out there that cares?
The sales service I got was great but I am being completely stonewaleld and ignored by the finance team who promised to sort out my insurace refund. Hoping someone monitors this and can get the dealer principal and or Peet to pay me the comission you withheld and are not entitled to and get me a contact at MFC to pay back my money. as you promised to do.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
8 Jul 2025, 14:02
Buy a car at Kia Centurion
I would like to thank Alfred at Kia centurion. He was my sales person and went out of his way for me! He got me the best deal on my budget! He made my experience so special on a my new car, explained and set up my apple play, got me a bow and beautiful gift set ant printed out my name on a “congratulations card” explained each and every single detail to me! Thank you so very much Alfred !! You are best !!!!
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Anonymous
1 reviews | Active since Jan 2020
8 Jul 2025, 14:02
Buy a car at Kia Centurion
I would like to thank Alfred at Kia centurion. He was my sales person and went out of his way for me! He got me the best deal on my budget! He made my experience so special on a my new car, explained and set up my apple play, got me a bow and beautiful gift set ant printed out my name on a “congratulations card” explained each and every single detail to me! Thank you so very much Alfred !! You are best !!!!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
6 Jul 2025, 12:54
Kia centurion
They’ve sold a demo car to me! Offered a price on my Ford eco sport and did not add that deposit on my car! Made me sign all the documents after been waiting for more than hour and did not add my deposit! Finance want me to pay for when I die??? Who’s going to pay when I am dead!!! Where’s my deposit Alfred?
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Anonymous
1 reviews | Active since Jan 2020
6 Jul 2025, 12:54
Kia centurion
They’ve sold a demo car to me! Offered a price on my Ford eco sport and did not add that deposit on my car! Made me sign all the documents after been waiting for more than hour and did not add my deposit! Finance want me to pay for when I die??? Who’s going to pay when I am dead!!! Where’s my deposit Alfred?
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Replies (0)CM
LE
Lizette E
1 reviews | Active since Jan 2020
20 Nov 2019, 08:58
Unacceptable service
Took my Kia picanto in yesterday. The radiator cap needed to be replaced and the radiator fluid. Only at 4 when I arrived this was done. The fluid boiled when I got home. Took it again this morning now the problem is with the head gasket and I must just PAY again. Unacceptable.
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Lizette E
1 reviews | Active since Jan 2020
20 Nov 2019, 08:58
Unacceptable service
Took my Kia picanto in yesterday. The radiator cap needed to be replaced and the radiator fluid. Only at 4 when I arrived this was done. The fluid boiled when I got home. Took it again this morning now the problem is with the head gasket and I must just PAY again. Unacceptable.
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Replies (0)nD
nhlakanipho D
1 reviews | Active since Jan 2020
11 Oct 2019, 13:31
Kobus Reblin.
I would like express my gratitude with how Kobus Reblin from Lazarus KIA Centurion assisted me. I had a part that I needed exchange and there was a misunderstanding from my side, this warm-hearted gentleman explained everything to me and he further more bend over backwards to help me. He is such an absolute delight to talk to, he embraces the spirit of Ubuntu and I felt valued not just a customer. My faith in the brand has been restored, Keep it up!
Helpful (0)
|Replies (0)nD
nhlakanipho D
1 reviews | Active since Jan 2020
11 Oct 2019, 13:31
Kobus Reblin.
I would like express my gratitude with how Kobus Reblin from Lazarus KIA Centurion assisted me. I had a part that I needed exchange and there was a misunderstanding from my side, this warm-hearted gentleman explained everything to me and he further more bend over backwards to help me. He is such an absolute delight to talk to, he embraces the spirit of Ubuntu and I felt valued not just a customer. My faith in the brand has been restored, Keep it up!
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Replies (0)NC
Norbert C
1 reviews | Active since Jan 2020
1 Oct 2019, 19:04
Vehicle Report Not Disclosed
My wife bought a 2014 kia cerato. Dear old rob the sales man did not disclose to her that the car was involved in an accident. The report was only produced when we wanted to trade the car in at lazarus kia . Their in house assessor told us that the front and rear had been repeated. My warning is be careful with this guy check the vehicle report before you buy. Now we sit with a crazy that has electrical faults at the back, steering wheel controls don't even work..should have stuck with Toyota
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Norbert C
1 reviews | Active since Jan 2020
1 Oct 2019, 19:04
Vehicle Report Not Disclosed
My wife bought a 2014 kia cerato. Dear old rob the sales man did not disclose to her that the car was involved in an accident. The report was only produced when we wanted to trade the car in at lazarus kia . Their in house assessor told us that the front and rear had been repeated. My warning is be careful with this guy check the vehicle report before you buy. Now we sit with a crazy that has electrical faults at the back, steering wheel controls don't even work..should have stuck with Toyota
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Replies (0)