AFTER APPOINTMENT WAS MADE 3 WEEKS IN ADVANCE

I bought 2 vouchers for a 45-minute Luxury Lagoon Pedicure through Groupon and made an appointment at Le Fish Spa in Table View on 7th of August 2015 for 10:00 on Thursday, 27th of August 2015, for me and my husband for our 21st anniversary. Alletta was the person who assisted me on the phone. She was not friendly at all and very unprofessional. Very exited we were traveling there, just to come in front of a closed door, without any signs. I phone the number on their advertising board, that was also the contact number on the internet. Again I spoke to Alletta and she told me that they are closed for the day, and refused to accommodate us. When I told her I made the appointment 3 weeks ago she just said, she can not help and they are closed, without any reason. As I have paid already, I asked if I could get my money back, but she just refused. As it was a special day for us, we were very disappointed that the day did not start nice. I will not recommend this spa to any one!!!