LF
Le Fish Spa
Unclaimed Business
LF
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
SK
Sumaria K
1 reviews | Active since Jan 2020
28 Aug 2015, 07:45
AFTER APPOINTMENT WAS MADE 3 WEEKS IN ADVANCE
I bought 2 vouchers for a 45-minute Luxury Lagoon Pedicure through Groupon and made an appointment at Le Fish Spa in Table View on 7th of August 2015 for 10:00 on Thursday, 27th of August 2015, for me and my husband for our 21st anniversary. Alletta was the person who assisted me on the phone. She was not friendly at all and very unprofessional. Very exited we were traveling there, just to come in front of a closed door, without any signs. I phone the number on their advertising board, that was also the contact number on the internet. Again I spoke to Alletta and she told me that they are closed for the day, and refused to accommodate us. When I told her I made the appointment 3 weeks ago she just said, she can not help and they are closed, without any reason. As I have paid already, I asked if I could get my money back, but she just refused. As it was a special day for us, we were very disappointed that the day did not start nice. I will not recommend this spa to any one!!!
Helpful (0)
|Replies (0)SK
Sumaria K
1 reviews | Active since Jan 2020
28 Aug 2015, 07:45
AFTER APPOINTMENT WAS MADE 3 WEEKS IN ADVANCE
I bought 2 vouchers for a 45-minute Luxury Lagoon Pedicure through Groupon and made an appointment at Le Fish Spa in Table View on 7th of August 2015 for 10:00 on Thursday, 27th of August 2015, for me and my husband for our 21st anniversary. Alletta was the person who assisted me on the phone. She was not friendly at all and very unprofessional. Very exited we were traveling there, just to come in front of a closed door, without any signs. I phone the number on their advertising board, that was also the contact number on the internet. Again I spoke to Alletta and she told me that they are closed for the day, and refused to accommodate us. When I told her I made the appointment 3 weeks ago she just said, she can not help and they are closed, without any reason. As I have paid already, I asked if I could get my money back, but she just refused. As it was a special day for us, we were very disappointed that the day did not start nice. I will not recommend this spa to any one!!!
0
Replies (0)SM
Selma M
1 reviews | Active since Jan 2020
11 May 2015, 11:35
Unprofessional non-experience of spa
I didn't even get the pleasure of entering the spa. Arrived there at 9h30 for my appointment and had to leave. They didn't have the keys so couldn't open up for business (they weren't prepared to go fetch the key!). THIS on Mother's Day. Extremely disappointed and horrified at the unprofessional staff. They didn't apologize, weren't even remotely accommodating and I haven't heard a peep from them after sending them email, facebook message, sms, etc. Irritated beyond belief by a supplier's attitude who's the ONLY supplier in Cape Town of this unique spa experience.
Helpful (0)
|Replies (0)SM
Selma M
1 reviews | Active since Jan 2020
11 May 2015, 11:35
Unprofessional non-experience of spa
I didn't even get the pleasure of entering the spa. Arrived there at 9h30 for my appointment and had to leave. They didn't have the keys so couldn't open up for business (they weren't prepared to go fetch the key!). THIS on Mother's Day. Extremely disappointed and horrified at the unprofessional staff. They didn't apologize, weren't even remotely accommodating and I haven't heard a peep from them after sending them email, facebook message, sms, etc. Irritated beyond belief by a supplier's attitude who's the ONLY supplier in Cape Town of this unique spa experience.
0
Replies (0)