A wolf in sheeps clothing - beware.

I was forced to select one star to rate this place, if it was up to me, not one would be given.

We arrived at the hotel on the 28th for coffee and scons. After we seatet ourselves, not a single waiter attended. The restaurant area was almost empty.

I hence went to reception and asked to be helped. Another 10 min later a waiter arrived from who we ordered cappuccinos, but we were advised that the machine is broken. We ended up ordering filter coffee. After another 10 long mins, the coffee arrived, but with no milk. We then asked for milk, for which we waited another 15 min. Our waitress would pass us, and when enquireing as to the milk, we would only get a blank face.

Having enought of this and a good 40 min wait, and still without milk, we went to reception and asked for the general manager - mr. Nel. We were informed that he was on his way. While waiting again another lady who was a guest at the hotel arrived at reception. On hearing our problem she uttered " pathetic, isn't it " and went off on how bad they as quests were treated and how pathetic the servis is.

Needless to say, like the wait for the waiter, coffee and milk, Nel also never pitched. We came to the conclusion that the service was that bad because of bad management. Never again !!!!!!!