Active since Aug 2015
My family traveled to Mozambique on Airlink. On arrival the passengers were informed that their baggage was left behind in JNB. The Captain, made NO effort to inform the passengers. My one family member has critical medication in her luggage that is now only arriving on Tuesday. The arrival date was Saturday ! Airlink trades money for baggage due to aircraft weight restrictions. Instead of taking less passengers, baggage gets left behind. Unacceptable and bad command style from the Caltain and Airlink !!
This is poor to no service at its best !!! What a pathetic company.
Unfortunately I have to select one star to write this rewiew. This is the third time my vehicles have been damaged by The Pink Car Wash. All three events was of a serious nature. Today paint was pressure hosed of my 2011 Fortuner. The owner - Ruan Rabie's response was: 1: Why do you come back to us ? 2: Your Toyota Fortuner is an old vehicle - Talk to Toyota My Fortuner has been pressure washes numerous times without any damage. Never again !!!!!
I was forced to select one star to rate this place, if it was up to me, not one would be given. We arrived at the hotel on the 28th for coffee and scons. After we seatet ourselves, not a single waiter attended. The restaurant area was almost empty. I hence went to reception and asked to be helped. Another 10 min later a waiter arrived from who we ordered cappuccinos, but we were advised that the machine is broken. We ended up ordering filter coffee. After another 10 long mins, the coffee arrived, but with no milk. We then asked for milk, for which we waited another 15 min. Our waitress would pass us, and when enquireing as to the milk, we would only get a blank face. Having enought of this and a good 40 min wait, and still without milk, we went to reception and asked for the general manager - mr. Nel. We were informed that he was on his way. While waiting again another lady who was a guest at the hotel arrived at reception. On hearing our problem she uttered " pathetic, isn't it " and went off on how bad they as quests were treated and how pathetic the servis is. Needless to say, like the wait for the waiter, coffee and milk, Nel also never pitched. We came to the conclusion that the service was that bad because of bad management. Never again !!!!!!!
I wrote an extensive review after upgrading about the pathetic service and incorrect billing I received from Vodacom two months ago when I was incorrectly billed, and thereafter double billed just to make sure I enjoyed the experience. Here I am again with my girlfriends upgrade nightmare. She did an upgrade in good faith with a new contract that was supposed to start the 1 st of November. At the end of October she received a bill in excess of R 5500 for her October invoice as well as the full contract amount for November. Another mess that after 8 phone calls is still not resolved. Service request after service request was logged with Vodacom and as we suspected, no answers and no resolve ! She is now canceling her contract with Vodacom too as they have breached the terms of the contract. Vodacom knows how to get rid of customers that has been with them for many years ! Well done Vodacom on another mess and pathetic service delivery !
Last month after upgrading, Vodacom incorrectly overcharged me with R 2400. It took more than a month to resolve. This month Vodacom incorrectly double charged me for line rental. A mistake the service agent admitted would not have been picked up by Vodacom if it wasn't identified by me. The service in resolving these unacceptable mistakes was pathetic to say the least. I am consequently canceling all my contracts with Vodacom.
EXPO Roofing and Waterproofing quoted me for the building of a Braai Room which I accepted. The owner assured me that because its only a Braai Room the work would be completed within a month and a half, give or take a couple of days for rain. It is now 3 months later, and due to shockingly substandard, workmanship and being a month and a half over schedule I asked them to leave my property.<br> <br> Soon after the building started I picked up major workmanship and substandard brick and plastering problems. I contacted the owner on numerous occasions to come and look at the sub standard of his work. He would make appointments, and never arrive. Later on in the project he refused to answer my calls and messages.<br> <br> The walls was build skew, plastering not done properly, and a wall that housed a sliding door was build off center by 300 mm ! This is but a few of a never ending list of sub standard work. This is due to a total lack of responsibility and knowledge on behalf of the owner.<br> <br> Furthermore they damaged my patio roof, drive way and paving around the house to the extent that it has to be replaced at my cost.<br> <br> An architect that was on site said he has never seen such bad quality work !<br> <br>
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