Terrible experience

My wife And I arrived at Le Franschhoek a day after our wedding day (16th August), to enjoy our Honeymoon. Upon arrival, we noticed that there were a lot of small construction vehicles. Moments after checking in, we heard very loud drilling and hammering. We asked the staff if this was going to continue for our 5 days stay and they then told us yes. This would have been good to know weeks before we checked in. We wanted to spend most of our time relaxing after months of stressful wedding planning, only to have the next 5 days filled with construction noises. I usually never complain about stuff like this, but after paying over R17,500 (in advance) just to leave with a mild headache was completely unacceptable. A far warning would have been great.

The Jacuzzi (as advertised) was never warm over our 5 days stay even upon requesting the temperature to be turned up. On our last day, it was flooded with the hose still on. There was also massive confusion regarding our "all-inclusive breakfast". Some days we paid for our coffee, where on other days we didn't. Again, please don't advertise incorrectly as this throws out your budget.

The one aspect that gave me some sort of satisfaction is how friendly the staff were. Other than that, it was a pretty dismal stay.