Client service is non existent!!

Ordered very specific items fromLedtronix which showed in stock on the online website. When items arrived not the items I ordered. Then began the struggle getting hold of Ledtronix. Eventually after getting hold of them they admitted the items I had ordered were out of stock an so they sent me something they thought would suit my needs. WRONG!!!! I ordered the items with very specific tasks In mind. Now trying to return the items, which I did at own cost, as they did not want have the items returned on their account, took me another 3 days. Then after they received the wrongfully issued items. Suddenly still no stick of my ordered items and always we will send them when they arrive. 1week later and still no indication if the items had shipped. From the initial order don't think you get a notification about any progress of your order. So be warned when buying from this shop.