Legal And Tax Services
1.8|179 reviews
Responds in 58 hours 5 min
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Njabulo D
1 reviews | Active since Member
08 Aug 2025, 08:17
Disgusting service
Legal & Tax is good in recruiting people for membership. Submitted my documents for tax return filing and i tried to contact the consultant but she was rude and ended up ending my call
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Replies (53)Legal And Tax Services's replyOfficial
08 Aug 2025, 08:27Dear Njabulo
Thank you for bringing this matter to our attention. We truly value all feedback, whether positive or constructive, as it helps us improve our service.
We are very concerned to hear about your recent experience when trying to engage with our tax consultant. This is certainly not the standard of professionalism or courtesy we strive for at Legal & Tax. Please accept our sincere apologies for the interaction you’ve described.
We would like the opportunity to investigate this matter further and ensure it is addressed appropriately. We appreciate the opportunity toi continue assisting you with your tax return without further delay, and have escalated your feedback to the Tax Supervisor.
Your trust is important to us, and we hope to restore your confidence in our service.
Kind regards,
Darren Cohen
Head: Marketing
Thank you for bringing this matter to our attention. We truly value all feedback, whether positive or constructive, as it helps us improve our service.
We are very concerned to hear about your recent experience when trying to engage with our tax consultant. This is certainly not the standard of professionalism or courtesy we strive for at Legal & Tax. Please accept our sincere apologies for the interaction you’ve described.
We would like the opportunity to investigate this matter further and ensure it is addressed appropriately. We appreciate the opportunity toi continue assisting you with your tax return without further delay, and have escalated your feedback to the Tax Supervisor.
Your trust is important to us, and we hope to restore your confidence in our service.
Kind regards,
Darren Cohen
Head: Marketing
Best regards,
Legal And Tax Services's reply08 Aug 2025, 08:27
Official
Dear Njabulo
Thank you for bringing this matter to our attention. We truly value all feedback, whether positive or constructive, as it helps us improve our service.
We are very concerned to hear about your recent experience when trying to engage with our tax consultant. This is certainly not the standard of professionalism or courtesy we strive for at Legal & Tax. Please accept our sincere apologies for the interaction you’ve described.
We would like the opportunity to investigate this matter further and ensure it is addressed appropriately. We appreciate the opportunity toi continue assisting you with your tax return without further delay, and have escalated your feedback to the Tax Supervisor.
Your trust is important to us, and we hope to restore your confidence in our service.
Kind regards,
Darren Cohen
Head: Marketing
Thank you for bringing this matter to our attention. We truly value all feedback, whether positive or constructive, as it helps us improve our service.
We are very concerned to hear about your recent experience when trying to engage with our tax consultant. This is certainly not the standard of professionalism or courtesy we strive for at Legal & Tax. Please accept our sincere apologies for the interaction you’ve described.
We would like the opportunity to investigate this matter further and ensure it is addressed appropriately. We appreciate the opportunity toi continue assisting you with your tax return without further delay, and have escalated your feedback to the Tax Supervisor.
Your trust is important to us, and we hope to restore your confidence in our service.
Kind regards,
Darren Cohen
Head: Marketing
Best regards,