Estate Complaint

My husband passed away in 2019. Up to date his estate is still not registered at the master of the high court. Every time I phone or whatsup or email I get the same answer. I will follow up and get back to you. 6 years and 7 months later. Still no answers. The only thing in the estate is my late husband's vehicle for which I need an executors letter to request the natis documents from Standard Bank. I even emailed the Legatus Trust office in Pretoria. Still nothing. I can't get a licence disc for the vehicle. My daughter is using it to work and home. And if something happens to her there is nothing I can do. I cant insure the vehicle or re sell it. All of this due to 'lack of interest in helping me. I need answers. I will even go as far keeping Legatus trus liable for the licence fees. And believe me. I do have Legal assistance