LT
Legatus Trust
Unclaimed Business
LT
Legatus Trust
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Legatus Trust
Legatus Trust has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Legatus Trust across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceES
Evette S
1 reviews | Active since Jan 2020
4 Nov 2025, 12:27
Estate Complaint
My husband passed away in 2019. Up to date his estate is still not registered at the master of the high court. Every time I phone or whatsup or email I get the same answer. I will follow up and get back to you. 6 years and 7 months later. Still no answers. The only thing in the estate is my late husband's vehicle for which I need an executors letter to request the natis documents from Standard Bank. I even emailed the Legatus Trust office in Pretoria. Still nothing. I can't get a licence disc for the vehicle. My daughter is using it to work and home. And if something happens to her there is nothing I can do. I cant insure the vehicle or re sell it. All of this due to 'lack of interest in helping me. I need answers. I will even go as far keeping Legatus trus liable for the licence fees. And believe me. I do have Legal assistance
Helpful (0)
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Evette S
1 reviews | Active since Jan 2020
4 Nov 2025, 12:27
Estate Complaint
My husband passed away in 2019. Up to date his estate is still not registered at the master of the high court. Every time I phone or whatsup or email I get the same answer. I will follow up and get back to you. 6 years and 7 months later. Still no answers. The only thing in the estate is my late husband's vehicle for which I need an executors letter to request the natis documents from Standard Bank. I even emailed the Legatus Trust office in Pretoria. Still nothing. I can't get a licence disc for the vehicle. My daughter is using it to work and home. And if something happens to her there is nothing I can do. I cant insure the vehicle or re sell it. All of this due to 'lack of interest in helping me. I need answers. I will even go as far keeping Legatus trus liable for the licence fees. And believe me. I do have Legal assistance
0
Replies (0)PS
Pauline S
1 reviews | Active since Jan 2020
21 Oct 2025, 06:36
Finalizing a late estate
What a waste of time! I too wish I could give them 0 stars. Nothing happens without constant phone calls and emails - you have to keep on top of the late estate, failing which, nothing will happen. Both my mother and I have our wills at Legatus - my mother has passed away - I am taking my will away from them as I do not want to put my family through this fiasco trying to finalize my estate.
Helpful (0)
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Pauline S
1 reviews | Active since Jan 2020
21 Oct 2025, 06:36
Finalizing a late estate
What a waste of time! I too wish I could give them 0 stars. Nothing happens without constant phone calls and emails - you have to keep on top of the late estate, failing which, nothing will happen. Both my mother and I have our wills at Legatus - my mother has passed away - I am taking my will away from them as I do not want to put my family through this fiasco trying to finalize my estate.
0
Replies (0)BW
Brent W
1 reviews | Active since Jan 2020
11 Sept 2025, 09:48
deceased estate disappeares at Legatus Trust.
I am mentioned as a beneficiary in a will of somebody that passed away about 3 years ago. There has been no communication from them, i have been in meetings because of it, but after that again no communication. I do not know if the modus suggests that the estate must be milked till there is nothing left or if the person dealing with the estate at Legatus is handled by an *********** person, but at the end of the day the wishes of the deceased is being modified by the wishes of Legatus. Do not leave your estate to be handled by unprofessional people like this, when you are not there anymore.
Helpful (0)
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Brent W
1 reviews | Active since Jan 2020
11 Sept 2025, 09:48
deceased estate disappeares at Legatus Trust.
I am mentioned as a beneficiary in a will of somebody that passed away about 3 years ago. There has been no communication from them, i have been in meetings because of it, but after that again no communication. I do not know if the modus suggests that the estate must be milked till there is nothing left or if the person dealing with the estate at Legatus is handled by an *********** person, but at the end of the day the wishes of the deceased is being modified by the wishes of Legatus. Do not leave your estate to be handled by unprofessional people like this, when you are not there anymore.
0
Replies (0)CVDB
Chantelle Van Den Bergh
1 reviews | Active since Jan 2020
12 Jun 2025, 11:15
Can we please have a 0 star as they don't even deserve a 1 star
I would strongly advise against using Legatus!!! It has been over a year and a half since we began the process of finalising my grandfather's will—an estate that is straightforward, with no businesses or complex assets involved. The delay is completely unacceptable. Throughout this time, communication from Legatus has been virtually nonexistent. Every time we manage to get in touch, we’re met with a new excuse or issue, with no real progress being made. This ongoing pattern of incompetence and lack of transparency has left us extremely frustrated. We are now in the process of appointing legal representation to escalate the matter, as this situation is far beyond reasonable delays. It is clear to us that this should have been resolved long ago. Dealing with Legatus has been a deeply disappointing experience. Proceed with extreme caution—you may come to regret it as we have!!
Helpful (0)
|Replies (0)CVDB
Chantelle Van Den Bergh
1 reviews | Active since Jan 2020
12 Jun 2025, 11:15
Can we please have a 0 star as they don't even deserve a 1 star
I would strongly advise against using Legatus!!! It has been over a year and a half since we began the process of finalising my grandfather's will—an estate that is straightforward, with no businesses or complex assets involved. The delay is completely unacceptable. Throughout this time, communication from Legatus has been virtually nonexistent. Every time we manage to get in touch, we’re met with a new excuse or issue, with no real progress being made. This ongoing pattern of incompetence and lack of transparency has left us extremely frustrated. We are now in the process of appointing legal representation to escalate the matter, as this situation is far beyond reasonable delays. It is clear to us that this should have been resolved long ago. Dealing with Legatus has been a deeply disappointing experience. Proceed with extreme caution—you may come to regret it as we have!!
0
Replies (0)BW
Brent W
1 reviews | Active since Jan 2020
18 Feb 2025, 16:01
The client is deceased, so the money is ours
I am a beneficiary of a will that was entrusted to this company. They do not communicate at all. Nothing happened to the will for four years after the client deceased. I do not think i will ever see a cent. If this is your wish, ask this company to handle your affairs. Disgusting lot.
Helpful (0)
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Brent W
1 reviews | Active since Jan 2020
18 Feb 2025, 16:01
The client is deceased, so the money is ours
I am a beneficiary of a will that was entrusted to this company. They do not communicate at all. Nothing happened to the will for four years after the client deceased. I do not think i will ever see a cent. If this is your wish, ask this company to handle your affairs. Disgusting lot.
0
Replies (0)wM
wanique M
1 reviews | Active since Jan 2020
30 Oct 2024, 17:10
DONT MAKE LEGATUS YOUR EXECUTORS!
INCOMPETANT people! Submitting wrong forms to the Master and the file was closed and filed away. Now they submitted the correct forms and just sit back and hope by some miracle it finds it way to a closed file! They are not doing any effort and is also not standing down so that I can do it myself. They are *********** and unprofessional. This estate will never be attended to.
Helpful (0)
|Replies (0)wM
wanique M
1 reviews | Active since Jan 2020
30 Oct 2024, 17:10
DONT MAKE LEGATUS YOUR EXECUTORS!
INCOMPETANT people! Submitting wrong forms to the Master and the file was closed and filed away. Now they submitted the correct forms and just sit back and hope by some miracle it finds it way to a closed file! They are not doing any effort and is also not standing down so that I can do it myself. They are *********** and unprofessional. This estate will never be attended to.
0
Replies (0)AH
Arline H
1 reviews | Active since Jan 2020
25 Jan 2024, 15:03
Inefficient service from legatus( Efficient Wealth)
This is the 2nd estate legatus trust was appointed with as executor by my family. The 1st one was in December 2020 with the demise of my father. We were aware EFBOE-LEGATUS TRUST was a well known and established company and expected a smooth and great service . Well, after much frustration and a myriad of emails we can say we were shocked with the couldn't care attitude of the appointed administrator. Emails were not acknowledged, went unanswered for periods of time. Intermittent communication for the duration of time.. After 26 months we were jubilant that the estate was finalized. However, in October 2022 ,the process was repeated with the same administrator with my aunts' estate. At first monthly milestone reports were sent which was a huge improvement . I've received my last report on 31October 2023 . which I couldn't read and had to contact their service provider to resolve the issue. On 17 January 2024 I ve sent an email to ask about the progress since October. No acknowledgement or response. On 23rd January I've sent a client complaint submission form to info@efboe. No acknowledgement or response. On 24th January I've received an email which was a response to my email sent 17 January. However, must admit there is staff that does the company's name justice. EFFICIENT which was a big pleasure to deal with.
Helpful (0)
|Replies (0)AH
Arline H
1 reviews | Active since Jan 2020
25 Jan 2024, 15:03
Inefficient service from legatus( Efficient Wealth)
This is the 2nd estate legatus trust was appointed with as executor by my family. The 1st one was in December 2020 with the demise of my father. We were aware EFBOE-LEGATUS TRUST was a well known and established company and expected a smooth and great service . Well, after much frustration and a myriad of emails we can say we were shocked with the couldn't care attitude of the appointed administrator. Emails were not acknowledged, went unanswered for periods of time. Intermittent communication for the duration of time.. After 26 months we were jubilant that the estate was finalized. However, in October 2022 ,the process was repeated with the same administrator with my aunts' estate. At first monthly milestone reports were sent which was a huge improvement . I've received my last report on 31October 2023 . which I couldn't read and had to contact their service provider to resolve the issue. On 17 January 2024 I ve sent an email to ask about the progress since October. No acknowledgement or response. On 23rd January I've sent a client complaint submission form to info@efboe. No acknowledgement or response. On 24th January I've received an email which was a response to my email sent 17 January. However, must admit there is staff that does the company's name justice. EFFICIENT which was a big pleasure to deal with.
0
Replies (0)MN
Milly N
1 reviews | Active since Jan 2020
18 Jun 2023, 15:54
Dissatisfaction from Legatus trust fund.
My mom was a principal of a certain school and joined the legutus trust fund with the hope that when she passed on, her children will be able to share her estate . From 2020 December when she died, we have been trying to receive what she left for us. We have been driven from pillar to post without any positive response from Legutus Trust fund. Please help us to receive our share..!!
Helpful (0)
|Replies (0)MN
Milly N
1 reviews | Active since Jan 2020
18 Jun 2023, 15:54
Dissatisfaction from Legatus trust fund.
My mom was a principal of a certain school and joined the legutus trust fund with the hope that when she passed on, her children will be able to share her estate . From 2020 December when she died, we have been trying to receive what she left for us. We have been driven from pillar to post without any positive response from Legutus Trust fund. Please help us to receive our share..!!
0
Replies (0)