Lehlobo Autobody Repairers - Provider of bad repairers bull****

My car accident claim was logged in on the 02/07/2018 with Hollard insurance and was only approved after 4 weeks of which my car rental is 30 days as per the policy schedule. Now I am dealing with another issue where by Lehlobo Autobody Repairers to date they still sitting with the car and I am only told today that there's additional parts to add on. Right I don't even have a car rental no mode of transport for me and all because of delays and incompetence from these this parties, Lehlobo Autobody and Hollard. I must always call Lehlobo Autobody for feedback and add to that calls don't even go through. All I want right now is get my car fixed by Friday and if not a courtesy car should be provided immediately. I am still to complain with the Ombudsman as such institutions should not exists as they provide bad service.