LL
Leisure Life Travel Club
Unclaimed Business
LL
Leisure Life Travel Club
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
KGOPOTSE M
1 reviews | Active since Jan 2020
9 Feb 2025, 09:14
Leisure Life Travel Club is a ****.
This travel Agent is a **** i join the club 7yrs ago and had never utilize their service and I kept on paying the annual fee over and above a huge deposit. Now they are failing to book us a family holiday to Indonesia, excuses after excuses now when I talk about contract cancelation they drop my calls. Horrible Horrible Customer service 😢
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KGOPOTSE M
1 reviews | Active since Jan 2020
9 Feb 2025, 09:14
Leisure Life Travel Club is a ****.
This travel Agent is a **** i join the club 7yrs ago and had never utilize their service and I kept on paying the annual fee over and above a huge deposit. Now they are failing to book us a family holiday to Indonesia, excuses after excuses now when I talk about contract cancelation they drop my calls. Horrible Horrible Customer service 😢
0
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Phil M
1 reviews | Active since Jan 2020
29 Dec 2020, 08:48
HORRIBLE AND DISGUSTING
Worst service ever, waste of money, threatening, greedy, no customer courtesy. There are agencies that offer much better service at no cost. Only Interested in your hard earned money, they will refuse to cancel membership and threatened you with summons. RUN RUN RUN WHEN THEY COME TO YOU
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Phil M
1 reviews | Active since Jan 2020
29 Dec 2020, 08:48
HORRIBLE AND DISGUSTING
Worst service ever, waste of money, threatening, greedy, no customer courtesy. There are agencies that offer much better service at no cost. Only Interested in your hard earned money, they will refuse to cancel membership and threatened you with summons. RUN RUN RUN WHEN THEY COME TO YOU
0
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Chantelle M
1 reviews | Active since Jan 2020
10 Nov 2020, 09:00
TERRIBLE, HORRIBLE SERVICE!
I wish I could give 0 stars. I have honestly in my life never experienced worse customer service. So much so, I have requested, SEVEN times, for my contract to be settled/paid up so that I don't have to deal with the bitter aftertaste, of having to keep paying an annual subscription. We have for this reason, not even once used the service in ten years. One would think that they would be happy to receive a large lump sum and not have to deal with a client anymore, but apparently not. Don't ever use this service. Please.
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Chantelle M
1 reviews | Active since Jan 2020
10 Nov 2020, 09:00
TERRIBLE, HORRIBLE SERVICE!
I wish I could give 0 stars. I have honestly in my life never experienced worse customer service. So much so, I have requested, SEVEN times, for my contract to be settled/paid up so that I don't have to deal with the bitter aftertaste, of having to keep paying an annual subscription. We have for this reason, not even once used the service in ten years. One would think that they would be happy to receive a large lump sum and not have to deal with a client anymore, but apparently not. Don't ever use this service. Please.
0
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Raquel G
1 reviews | Active since Jan 2020
23 Aug 2018, 13:10
awaiting membership number
On the 15th July 2018, my finance and I were on holiday in Durban for the weekend. we were tricked into coming through for a presentation which we sat through and after much discussion with a lady named Natalie signed a contract and paid a deposit for a membership we have not received as yet. no communication regarding our membership number has been sent to us and e are still waiting for any information over a month later. we would love to use this for other holidays and were excited to try it out. we know that the information has been processed since the debit has gone off our account but we received no information as yet. please assist or else i have no choice but to cancel a service i cant use.
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Raquel G
1 reviews | Active since Jan 2020
23 Aug 2018, 13:10
awaiting membership number
On the 15th July 2018, my finance and I were on holiday in Durban for the weekend. we were tricked into coming through for a presentation which we sat through and after much discussion with a lady named Natalie signed a contract and paid a deposit for a membership we have not received as yet. no communication regarding our membership number has been sent to us and e are still waiting for any information over a month later. we would love to use this for other holidays and were excited to try it out. we know that the information has been processed since the debit has gone off our account but we received no information as yet. please assist or else i have no choice but to cancel a service i cant use.
0
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magoba S
1 reviews | Active since Jan 2020
30 May 2018, 23:28
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magoba S
1 reviews | Active since Jan 2020
30 May 2018, 23:28
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Nomava M
1 reviews | Active since Jan 2020
12 Jan 2018, 09:19
Misleading Adverting to customers and bad customer service,Think twice
I joined the club in August 2017 after being lied to by the sales consultant at Shaka that they had a promotional package which will be due by 25th August 2017,Contract for 12 yrs costing R23 000 upfront payment of 25% being R5750 plus joining fee R1220. Reason for joining was to cut cost on international travelling as I was planning to tour internationally.Most often most of local travelings I was using my bookings.com which had been fairly reasonable.So this promo came with extra promotional packs.4 night mid week local bookings listed and R1500 disc on local bookings,7 nights to ****et. Mistaken I normally investigate before engaging on things,But on this one I don't know why.My first disappointment was that the cancellation time was sooh' short 5 Days and the registration period long as it took 3 weeks to get my membership no. of which I needed the membership no. in order to be able to check and put into practice what I had engaged myself on.I was told to have the member to do the bookings or redeem the promotions.After I was granted the membership no.In redeeming the first promo round abt the 12 of Sept I talked to Debbie in order to have an advanced booking.Who told me that I should book 3weeks before my planned dates.Again I called this year to do bookings on the strangest mid week dates they accommodate on the telephone she agreed to 26 of March but when I sent confirmation she comes with another story that its to soon book by the 12 of Feb so I ask her what by the time I make a booking its full,Then she tell she cants do a thing about that.While with the ****et promo I had to do all the administration myself with no assistance whats so ever from the company.When doing the local booking trying to book advance and at discounted prices the response I had was that most of these places that are on the booklet do not fall on the companies Portfolio.The ones available the seem not to be better of in price.So I asked myself exactly as a client if what has been promised to me its not being saved,Where my money exactly going.On top having to pay an amount R1440 for renewal of contract which was never communicated when joining only found out later, that is not pleasing me at all.My account is all in order but one thing I must say I have engaged with a Con Company.Not PLEASED,Please deliver on YOUR promises.CANCELLATION TO FOLLOW
Helpful (0)
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Nomava M
1 reviews | Active since Jan 2020
12 Jan 2018, 09:19
Misleading Adverting to customers and bad customer service,Think twice
I joined the club in August 2017 after being lied to by the sales consultant at Shaka that they had a promotional package which will be due by 25th August 2017,Contract for 12 yrs costing R23 000 upfront payment of 25% being R5750 plus joining fee R1220. Reason for joining was to cut cost on international travelling as I was planning to tour internationally.Most often most of local travelings I was using my bookings.com which had been fairly reasonable.So this promo came with extra promotional packs.4 night mid week local bookings listed and R1500 disc on local bookings,7 nights to ****et. Mistaken I normally investigate before engaging on things,But on this one I don't know why.My first disappointment was that the cancellation time was sooh' short 5 Days and the registration period long as it took 3 weeks to get my membership no. of which I needed the membership no. in order to be able to check and put into practice what I had engaged myself on.I was told to have the member to do the bookings or redeem the promotions.After I was granted the membership no.In redeeming the first promo round abt the 12 of Sept I talked to Debbie in order to have an advanced booking.Who told me that I should book 3weeks before my planned dates.Again I called this year to do bookings on the strangest mid week dates they accommodate on the telephone she agreed to 26 of March but when I sent confirmation she comes with another story that its to soon book by the 12 of Feb so I ask her what by the time I make a booking its full,Then she tell she cants do a thing about that.While with the ****et promo I had to do all the administration myself with no assistance whats so ever from the company.When doing the local booking trying to book advance and at discounted prices the response I had was that most of these places that are on the booklet do not fall on the companies Portfolio.The ones available the seem not to be better of in price.So I asked myself exactly as a client if what has been promised to me its not being saved,Where my money exactly going.On top having to pay an amount R1440 for renewal of contract which was never communicated when joining only found out later, that is not pleasing me at all.My account is all in order but one thing I must say I have engaged with a Con Company.Not PLEASED,Please deliver on YOUR promises.CANCELLATION TO FOLLOW
0
Replies (0)MM
Mokgadi M
1 reviews | Active since Jan 2020
25 Nov 2017, 06:50
Fantastic getaway
I had a fantastic weekend away with my family booked at La Lucia sands through Leisure Life Travel Club the accommodation was fabulous, great service at the resort as well, to my surprise we only paid R558 per night for a 3 bedroom 8 sleeper the discount was amazing. I would have spent a lot of money booking on my own, with holidays so cheap now I manage to go on holidays more often. Thank you leisure life
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Mokgadi M
1 reviews | Active since Jan 2020
25 Nov 2017, 06:50
Fantastic getaway
I had a fantastic weekend away with my family booked at La Lucia sands through Leisure Life Travel Club the accommodation was fabulous, great service at the resort as well, to my surprise we only paid R558 per night for a 3 bedroom 8 sleeper the discount was amazing. I would have spent a lot of money booking on my own, with holidays so cheap now I manage to go on holidays more often. Thank you leisure life
0
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