1 reviews | Active since Member
I had an extremely disappointing experience with this dealership’s service department. After multiple months and even a follow-up email, I received no response whatsoever from my service agent, Karen.
The complete lack of communication and accountability is unacceptable. This level of inefficiency reflects poorly on what was once a reputable dealership.
I have now escalated the matter to platforms like HelloPeter and VWSA due to the ********** service received.
I would not recommend this dealership based on my experience. Urgent improvement is needed in customer service and basic follow-up.
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