Extremely disappointed with Lenovo warranty support

I am highly disappointed and frustrated with Lenovo South Africa’s warranty service. My laptop, under warranty, was sent to PartServe for repair because it was not charging. Despite the unit being returned with a “no fault found” status, the device still does not charge at all. The communication throughout the process was poor and inconsistent, causing unnecessary delays. The estimated repair timeline passed, and with the holiday period approaching, I was left without a working device I urgently needed. I expected professional, efficient, and effective service for a product under warranty, but instead, I experienced frustration, lack of transparency, and inadequate problem resolution. Lenovo needs to seriously improve its warranty repair process and communication. I would give 0 stars if it was possible 🤞👎