Seviced my car and came back with missing clips... waiting 4 months now

Took my Haval H2 for a service in May 2023 at Haval Hatfield and I got my car back with missing carpet clips. It is August 2023 and I am still waiting to be assisted...

I inform Quinton (service representative) straight after the service as I collected my car and then he said "please call me tomorrow to remind me to follow up with the service guys" (As if I am his assistant... but I called anyways to remind him).

The more delays: - "Please wait 4 weeks its on back order" - "The order never came they ordered now again, please wait one week" And it's gone on for 4 months.. Never getting anywhere... I have called over 20 times... then I leave a message and no one gets back to me...

Such horrible service!!!!!!!!!!!!!!