JS
Jonty S
Active since Feb 2022
26
Reviews
0
Industries
Reviews
26 reviews2 months ago
GIBS: A Business School Second to None!
I’ve just started the MBA and, honestly, the first few months have been incredible. The cohort is so diverse and experienced, it’s the kind of environment where you leave feeling energised/inspired. The lecturers have been excellent too, John Ford, Monaj and the rest of the faculty bring proper real-world insight, not just “theory". The admin support has also been standout, communication has been clear, quick, and genuinely helpful. Veronica and her management team are also so friendly, professional, and supportive... it really adds to the experience. The campus also feels world class (Special shoutout to the goooood aircon). The catering is also ridiculous (in the best way). Big thank you to Prof. Morris and the team, it’s been a great start and I’m really glad I chose GIBS!
0 replies
9 months ago
********* Practices That Cost Customers More
I have a car loan with you and I’m extremely disappointed with how your processes are designed to default to choices I would never make. It feels intentionally *********. 1. You SMS me demanding a same-day response or you’ll change my debit date without my consent — even though I clearly stated I want to be debited on the 1st of each month. Why are you changing it in the first place? 2. When I increase my payment to pay off the loan faster, you quietly reset it back to the minimum amount after 12 months. This only makes me pay more interest and feels deliberately deceptive. 3. Your SMSes list a number to call, but when I dial it, I’m transferred around endlessly. Why not just provide the correct number upfront? This kind of behaviour erodes trust. I expect better from a financial institution.
0 replies
10 months ago
Rain Internet Always Up and Down!!! :(
I’m on the premium package paying over R800/month, but my internet is constantly unstable. Support is frustrating—I’m forced to talk to an AI agent, then miss calls because I’m in meetings, and emails just say they can’t reach me. Why not just help via email? If this isn’t fixed soon, I’ll be switching providers. Terrible experience.
56 replies
18 months ago
Discovery pays third party providers that follow ******* marketing practices.
Why are you paying third party call centres that follow ******* data mining practices to call us and over home and car insurance... Just got a call from 031 396 0285 that claims to call on behalf of Discovery... It's 2024... stop this ********* ****.
265 replies
18 months ago
Missing Online Oder | App says delivered Call Centre Says Not Delivered.
My woolies app says my package was delivered last week Friday 25 October but it hasn't been delivered yet, and when i called in they also say it still hasn't been delivered even tho the app says it has?? Please can you deliver ASAP.
0 replies
18 months ago
Insurance Team Refusing to send Proof of Cover
I emailed fnbstiservicing@fnb.co.za to request my proof of cover. I provided them with my vehicle make, fnb policy number, full name and contacted them from my listed email address. They insist on getting my vin number and engine number... I find this excessive. I have already provided the necessary information to provide me with a simple proof of cover. When you need your money you just take it... no process to fill this or that in... please do the same when I ask for my proof of cover. Please can someone call me to resolve and then send the document I requested.
53 replies
21 months ago
A Support Team Second To None!
I logged a complaint regarding my Rain 5G internet speed here on Hello Peter. Within less than an hour their support team responded and helped me resolve the issue. Impressed! Thanks Rain! <3
56 replies
21 months ago
Not delivering Promised Internet Speed.
I have to hotspot from my phone (Cell C) to come write this review, because rain 5g isn't working... when it does work the upload speed is 1.25 mbps... but I am paying R795/pm for the upgraded speed of 100mbps+.. Please call me so we can arrange cancelation and a refund.
280 replies
24 months ago
Exceptional Customer Service and Commitment to Privacy Protection
I recently had the pleasure of experiencing outstanding customer service from Momentum, and I must commend them with a well-deserved 5-star rating. Upon encountering persistent sales calls and privacy concerns, I reached out to Momentum to voice my frustrations. To my delight, their response was prompt and thorough. They not only investigated the matter promptly but also took the time to call me with detailed feedback regarding their findings. What truly impressed me was their dedication to resolving the issue. It turned out that the calls were not originating from Momentum at all but rather Discovery's sales department. Despite this, they treated my concerns seriously and ensured that I felt heard and supported throughout the process. Furthermore, Momentum demonstrated transparency and compliance with privacy regulations, particularly the POPI Act. Their privacy policy was easily accessible, and I was able to contact their information officer with ease to log my query. Remarkably, I received feedback on the same day, showcasing their commitment to addressing customer concerns promptly and efficiently.
53 replies
Review Distribution
5 Star
11 (42.30769230769231%)
4 Star
1 (3.8461538461538463%)
3 Star
0 (0%)
2 Star
1 (3.8461538461538463%)
1 Star
13 (50%)