Missing items

It has now been 10 months since our move from CPT to KBY done by leopard movers, at first we thought everything was well then when we started unpacking we noticed a bunch of items missing 1st thing we noticed was dumbbell weights that was missing we immediately informed the company they said that they will look into it nothing happened owner just don't reply to email we send him , we have over time also noticed that some our camping gear is missing 1 tent , 2 x green ground sheets for camping ext. Think twice before using them people