Lesedi Private Hospital
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Lesedi Private Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Lesedi Private Hospital across 103 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I'm disappointed by Lenmed private hospital Lenasia, a month ago I went and was admitted. I had the worst experience from casualty the nurses were refusing from taking me to the bathroom, the casualty Dr was mean and insensitive. I lodged a complaint but nothing has been done to date. I paid R85000 because I was a cash client but still struggling to get my refund. I send emails everyday but I get no correspondence, I even went in person week before last Thursday I was promised something is gonna get done but haven't received my refund. The service is pathetic, everything about Lenmed is worst, the car was even ****** whilst I was admitted within the premises. Management does not do their job, I mean it's been a month but haven't received my refund yet. Head office is aware bur they did nothing
1 reviews | Active since Jan 2020
I'm disappointed by Lenmed private hospital Lenasia, a month ago I went and was admitted. I had the worst experience from casualty the nurses were refusing from taking me to the bathroom, the casualty Dr was mean and insensitive. I lodged a complaint but nothing has been done to date. I paid R85000 because I was a cash client but still struggling to get my refund. I send emails everyday but I get no correspondence, I even went in person week before last Thursday I was promised something is gonna get done but haven't received my refund. The service is pathetic, everything about Lenmed is worst, the car was even ****** whilst I was admitted within the premises. Management does not do their job, I mean it's been a month but haven't received my refund yet. Head office is aware bur they did nothing
1 reviews | Active since Jan 2020
I am so disappointed in the way the immunization program is handled by Peter Patta I gave birth at the hospital and received excellent service which I wrote a review about and gave 5 stars for, but today m sad to say I am very much disappointed. My child's 6 weeks appointment was due on 12 Sep and they told me they don't have it so I had to go around finding a suitable clinic. Today he is due for 10 weeks (10 Oct) I call first and was told they only assist with 6weeks immunization. I am very very upset with this as I might as well have given birth in a public hospital so I can immunize my child here too. Why can they not have all the jabs available everyday as this is the type of service they should deliver if we pay so much for private care
1 reviews | Active since Jan 2020
I am so disappointed in the way the immunization program is handled by Peter Patta I gave birth at the hospital and received excellent service which I wrote a review about and gave 5 stars for, but today m sad to say I am very much disappointed. My child's 6 weeks appointment was due on 12 Sep and they told me they don't have it so I had to go around finding a suitable clinic. Today he is due for 10 weeks (10 Oct) I call first and was told they only assist with 6weeks immunization. I am very very upset with this as I might as well have given birth in a public hospital so I can immunize my child here too. Why can they not have all the jabs available everyday as this is the type of service they should deliver if we pay so much for private care
1 reviews | Active since Jan 2020
I am so irritated by an empty promise received from Dr Sibela's PA Mandy; we spoke last Friday on the 4th of July 2025 at 9h15 making reservations for my son circumcision procedure, she gave a date of the 9th of July 2025. I gave her all my details including my medical aid details, I liked the fact that she was honest by saying she could not assist me as yet because she had her commitments before me which I don't agree with (HARDWORKER's MAKE MEANS TO PUSH THIER JOB, PEOPLE WHO DONT HAVE PRIDE IN THIER JOB TALK LIKE THAT, ONLY LAYZ PEOPLE SPEAK LIKE THAT, I WOULD UNDERSTAND IF SHE WAS A DOCTOR THAT WAS OVER BOOKED WITH PARTIENTS. she said Monday she will get authorization from my medical aid then confirm my booking for Wednesday. till to date she has not called, one thing I don't understand is that why should a customer make a follow up as if she/he is the only one to benefit. reason why we pay for medical aid is to receive a better service with quality outcome or else why not go to the public hospital get free services that bad than to pay for unprofessional services of staff that don't standard 7 in professional code of ethics. Then we get blame for not supporting black business and choose to go support business in the suburb.
1 reviews | Active since Jan 2020
I am so irritated by an empty promise received from Dr Sibela's PA Mandy; we spoke last Friday on the 4th of July 2025 at 9h15 making reservations for my son circumcision procedure, she gave a date of the 9th of July 2025. I gave her all my details including my medical aid details, I liked the fact that she was honest by saying she could not assist me as yet because she had her commitments before me which I don't agree with (HARDWORKER's MAKE MEANS TO PUSH THIER JOB, PEOPLE WHO DONT HAVE PRIDE IN THIER JOB TALK LIKE THAT, ONLY LAYZ PEOPLE SPEAK LIKE THAT, I WOULD UNDERSTAND IF SHE WAS A DOCTOR THAT WAS OVER BOOKED WITH PARTIENTS. she said Monday she will get authorization from my medical aid then confirm my booking for Wednesday. till to date she has not called, one thing I don't understand is that why should a customer make a follow up as if she/he is the only one to benefit. reason why we pay for medical aid is to receive a better service with quality outcome or else why not go to the public hospital get free services that bad than to pay for unprofessional services of staff that don't standard 7 in professional code of ethics. Then we get blame for not supporting black business and choose to go support business in the suburb.
1 reviews | Active since Jan 2020
My mom got a referral from her doctor after he found out that she has heart attack. When my mom got to lesedi hospital, she waited for seven hours before she could finally see the doctor. Imagine!! Their service sucks. The nurses don’t even check up on the patients. The receptionist i called to find out about the availability of another doctor since there was only one was utterly rude. I wouldn’t recommend the hospital to anyone. In fact, they should get their employees on training so they will know how to deal with patients, frustrated families and honestly i think there’s a loophole in the availability of one doctor in casuality. There should be more doctors as there are many people wanting to see the doctor. The nurse i spoke to phindile kunene- YOU ARE RUDE. Don’t even know how you treat your patients.
1 reviews | Active since Jan 2020
My mom got a referral from her doctor after he found out that she has heart attack. When my mom got to lesedi hospital, she waited for seven hours before she could finally see the doctor. Imagine!! Their service sucks. The nurses don’t even check up on the patients. The receptionist i called to find out about the availability of another doctor since there was only one was utterly rude. I wouldn’t recommend the hospital to anyone. In fact, they should get their employees on training so they will know how to deal with patients, frustrated families and honestly i think there’s a loophole in the availability of one doctor in casuality. There should be more doctors as there are many people wanting to see the doctor. The nurse i spoke to phindile kunene- YOU ARE RUDE. Don’t even know how you treat your patients.
1 reviews | Active since Jan 2020
I used to visit DR Ntlemo and found out that am expecting and now Dr Ntlemo the Gynae says he not taking the medical aid am using now but before I mean last month he claimed on the same medical aid and he was paid in fully I dont know why now I really dont understand and the Dr dont want to speak to me he send his assistant he not taking my call which is avoidance poor services received from this DR and its painting the hospital as hes operating there and they are raising him for nothing , the even booked the bed with my medical aid while they wont be able to take the patient how so
1 reviews | Active since Jan 2020
I used to visit DR Ntlemo and found out that am expecting and now Dr Ntlemo the Gynae says he not taking the medical aid am using now but before I mean last month he claimed on the same medical aid and he was paid in fully I dont know why now I really dont understand and the Dr dont want to speak to me he send his assistant he not taking my call which is avoidance poor services received from this DR and its painting the hospital as hes operating there and they are raising him for nothing , the even booked the bed with my medical aid while they wont be able to take the patient how so
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