Active since Jan 2021
This company is full on nonsense, a driver by the name of David Mona Gwen, sent me a wassup textat 17:30 today to inform that he's got my order. I waited for this guy for more than an hour to no avail. He told me he had puncher, I asked him to send me his location so I can go fetch it, he changed his story and told he's at the Mall, I asked this guy if I can come collect he refused still. Speedaf service is horrible
I have a bad experience with Game Store, I purchased a top loader washing machine in 2024 but I realized after 2months that the machine Grey paint comes to the surface each time I do my laundry, I stopped using the washing machine because no matter how many times I clean the machine the paint keeps coming to the surface. I therefore lodged a complaint last year, the sent a technician which did nothing and instead told me I might need to pop out money to have the machine fixed imagine. The machine is new and have only been used for few months yet I find myself using my hands doing laundry yet I have a machine. I lodged another complaint 3weeks back, I've been calling them but I have not received any correspondence. I told them I want a brand new washing machine. I'm now calling them everyday and their call centre keeps on telling me there's o feedback. I'm angry because another winter is approaching yet I'm gonna be doing laundry with my hands yet I paid R6500 for a washing machine
Today I had an unpleasant experience at Identity Mall Of Africa, I entered the store around 7:PM. I shipped and was the only on in the store. I went to the fitting room, came across a very rude lady who chose a room for me. I left the fitting room went back to het the right size which was not far from there and as I was shopping the security guard was uncomfortably starring at me before I know it the fitting room lady jumped to where I was standing, they started speaking in riddles suspecting that I was there to *****. I took the items, I paid adressed them but I would like ypu to speak to them because I ended not buying everything I wanted. This thing hurts and I find it uncalled for. Truworths Mall Of Africa on the other hand does the same thing, on numerous occasions you find multiple security guards behind you as you shop. I find that unfair and u comfortable, they go as far as searching our parcels such a big Mall it's disgusting I even get board shopping or entering the mall of Africa Branch. Bravo to Truworths Mall Of The South and Truworths Sandton, they're give us Stellar service and they don't search us
I'm currently at Mc Donald's Beyers Naude, I placed an order and the lady told me they don't have waffle fries. This is disappointing, I wad told they're finished
Yesterday I went FNB bank in Protea Glen Mall branch, Shein paid a refund on the 24th of December 2024 in my FNB account but it doesn't reflect so Shein advised to go to my bank. I got there came across a guy called Nqubekho and wow this guy is unprofessional, you know he wasn't willing to assist in any way because as I was explaining myself he kept on saying I should wait , wait and wait. I told him the ones at Capitec had been paid in December, I politely asked him to check on the system butbhe refused. He was so dismissive, he is mean and his attitude is terrible. Nqubekho is bot there to work buy to push customers away without helping them. I'm disappointed I left the bank without getting any help and here I'm seating with a whole R800 not reflecting in my account yet processed by Shein. Nqubekho's doest know what customer service is honestly, he's in a wrong profession
Lenmed Ahmed Kathrada Hospital, I had the most terrible and unpleasant experience, from Casualty the nurses refused to take me to go to the bathroom, the forced me to pee in a bucket. The casualty Doctor was so insensitive and the nurses. I lodged the complaint but nothing has been done. Head office is aware. I paid R85000 but I have not yet received my refund, I've informed t Rookaya Mohamed Credit Controler who promised I would get my money soon but I'm now the one running after her, she told me Head Office is the one that does the payments but she doesn't even follow up. Jotica Morar promised that she'd deal with all my queries but she's not saying anything, I copied her on the email I sent Rookaya but none of them are getting back to me. I was there week before last to do a follow up and they promised me they would resolve it. I'm dealing with a grief of loosing my baby and have to deal with Lenmed. They're the worst hospital that I wouldn't recommend to anyone.
I'm disappointed by Lenmed private hospital Lenasia, a month ago I went and was admitted. I had the worst experience from casualty the nurses were refusing from taking me to the bathroom, the casualty Dr was mean and insensitive. I lodged a complaint but nothing has been done to date. I paid R85000 because I was a cash client but still struggling to get my refund. I send emails everyday but I get no correspondence, I even went in person week before last Thursday I was promised something is gonna get done but haven't received my refund. The service is pathetic, everything about Lenmed is worst, the car was even ****** whilst I was admitted within the premises. Management does not do their job, I mean it's been a month but haven't received my refund yet. Head office is aware bur they did nothing
Today I went to get some prescribed meds which were previously loaded on the system but the pharmacist from dispensary told me my prescription letter expired so I must go bck to my doctor, at that moment the time was 14:30 it's a Saturday the doctors are closed. I have this terrible headache and feeling dizzy due to not having medication but that lady told me she won't even give emergency tablets. She's not fit to be a pharmacist. Clicks would give emergency meds to last you until you see your Dr. I will only need seeing the Dr on Monday so I don't know what I take until Monday. This lady compromised my life I'm disappointed
I always have a bad experience with Nandos Protea Glen Mall selling us raw meet, today I thoughtful things have changed. I went there with an open mind and the Cashier was moody it was as though she didn't wanna talk as I was placing the order but I politely asked her to make my full chicken well-done and guess what I received raw chicken still. I feel like crying, I'm angry. I like my chicken well done like how other Nando's restaurants grills it.
I had the worst experience with Netflorist, a nightmare. I placed an order with them yesterday for today's delivery. I called in the morning and I politely asked them that to deliver before 12 because the recipient leaves the office at 12 seeing that it's his birthday today. I was promised that they'll put in a note. Two hours later I called to do a follow up and I'm told the parcel hasn't even been given to the driver and that I will be strong because there's nothing they can do. I spoke to Nazeer a very rude Supervisor who was screaming there's nothing I can do Mam. He was going on an on at me and refused to transfer me to his manager. Netflorist is no longer the same, I'm disappointed, angry and sad after having spent R1300 including delivery fee. Their service is pathetic I must and don't think I'll ever make use of their service. Naseer is Bluntantly rude
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