Extremely Angry Client

At this point I am fuming and extremely angry. I got home last evening (Lion Pride) and there was no water at my home only. I tried about 4 Lesira numbers to all of them being off. So we could not be serviced or helped with the no water issue. Mind you, it is mid week - we have work and school. It is 06:55 and the phones are still off. We have no water but our meter has water in it. It is the second time I get such and I am about tired of this ****!! Lesira is worse than City of Joburg. How do you not have Technicians on standby for emergencies?