Misleading Experience and Unprofessional Service

I unfortunately cannot recommend LFA Auto due to an extremely unprofessional and misleading situation. We test drove a Jaguar F-Pace which we were told was priced at R315,000. The reason it was a bit cheaper than others with it's specs is because it had undergone a full engine replacement—a major red flag with no clear explanation provided. We double-checked and confirmed the price multiple times—R315,000—with the sales representative, who assured us repeatedly that this was the correct amount because of the work they had done on the car. The engine was replaced in March, and the car is still sitting there now in December.

Despite our concerns, we proposed R300,000 with a R60,000 deposit, leaving R240,000 for financing, which was accepted and the dealership helped us submit everything to their CFC financing partner. Our application was approved without any issues.

While we were still weighing our concerns about the car’s history, we decided a few days later to proceed with the purchase. We contacted the sales representative to confirm. Then the unprofessionalism began:

He avoided all of our calls over the entire weekend. When we escalated to management, they claimed the car was actually R350,000 and blamed us for “misunderstanding" the cost. This is blatantly untrue—the price was clear from the start. Even confirmed via emails and through financing.

This ordeal has been an absolute waste of our time. Due to their unprofessional conduct, we missed out on other cars that were within our budget. It’s deeply concerning that a dealership would: 1. Provide misleading information about the car’s pricing. 2. Fail to explain clearly why such a significant repair (engine replacement) was required. 3. Refuse to take responsibility and instead try to cover their tracks with false claims.

The unprofessionalism, dishonesty, and lack of transparency have been a complete waste of our time. I unfortunately wouldn’t recommend this dealership after this misleading ordeal.