Do NOT take your appliances to MMR Electronics!

If I could've, I would've not even selected a 1 star rating...

1. Reception lady (REP: Siphokazi) unbelievably rude and unwelcoming. 2. No procedures are explained. 3. Promises of speedy service is a complete lie. 4. No formal report printout of faults on the unit. 5. Updates for a week and then NOTHING. 6. You do not get a formal quote on repairs needed.

This is the second time we have taken an appliance to them. We read reviews on them prior to taking in our appliance, not all that positive, we mentioned to them that we've read the reviews and hoped that we can write a good one. Needless to say - it took several calls and an argument to eventually get the unit repaired. Unit was EVENTUALLY ready for collection.

We then had a discussion with a gentleman about one of our TV's and he promised us that the TAT would be very fast - we received feedback via WhatsApp about what was wrong and when we asked about parts, costs and ETC the communication stopped, the last time we heard from them was on the 10th of April 2025 - we took the TV in on the 2nd of April 2025.

They are actually recommended by LG and Samsung - Shocking, to say the least!! We'll be sure to inform them as well of the terrible service and suggest they seek a different electronic repair hub for their products.

We would rather just want our TV back and have it repaired elsewhere - not even a refund - because if it is this difficult to get feedback on a repair I don't even want to imagine how difficult it would be to get R400 back for them for doing NOTHING.